“This is one of the best Coffee Shops ever, the food here is really delicious, and staff are very helpful. The only problem is that this place could get over crowded really quickly, so it’s difficult to find seats when dining specially if you’re there with several people. Apart from that this is a very good place.“
“Free internet helps people to warm their hearts and develop abilities. Good place.Vegetarian options: Yes, vegan tea and potatoes.Kid-friendliness: Yes, good place for kidsWheelchair accessibility: There are some steps in front. May be so other door can be available.“
“Fast service. Cooked food is hot. The coffee is hot. I ordered a sausage worker wrap and a coffee 1 cream 1 sugar. They give some napkins without asking them.We will have to rethink the reorganization of the corners where customers wait for their order, because people pile up quickly during peak hours. It's worse when there's a Christmas tree...Parking: About fifteen places. It's mostly people who have take-out orders.“
“By far the best Tim Hortons I have visited in years. I have been to not far from every Tim Hortons from Montreal to Gaspe and this one is the best, the widest variety of food available that I have seen in a long time, including powdered jelly doughnuts and unglazed sour cream. If all Tim's were like this one the world would be a better place“
“We went there one evening on a weekend and it was so busy. The tables were not properly wiped down so we did the cleaning ourselves which we didn't mind, because the staff were so busy. We're tourists visiting the city and we wanted some familiar taste so we dropped by here. Given its location, it's a very lively corner with heavy foot traffic. Just be prepated for the wait to be served.“
“This Tim Hortons had the worst service when it initially opened but now that there is a new owner, donuts, cookies and muffins are always in stock, food tastes great and fresh, drinks are always made to perfection and consistent.Definitely the best Tim Hortons in the area 10/10. I visit every morning for coffee, bagels and cookies!“
“Insane. A good branch of the Tim Horton banner!Really good Tim for the diversity of donut flavors. And their freshness is present.Really cool service.Only problem is the toilets... they are seriously a disaster zone. You shouldn't go there. But it must be difficult to maintain in this corner of the country ;).Thanks for the experience!“
“Mon copain et moi sommes des habitués de l’endroit depuis plus d’un an et nous avons toujours été extrêmement satisfaits du service. Le personnel est super accommodant et gentil : mention spéciale à Mohamed et au monsieur s’occupant de la cuisson qui nous saluent à chaque visite. C’est un endroit très convivial et je le recommande vraiment !“
“I'm sorry I'm not much of a Tim Horton 's person I go for a quick cup of coffee and that's pretty much it, is the coffee good? ??? It's as good a coffee as these places can serve ...if you know, you know...Wheelchair accessibility: It's wheelchair accessible ,so so as long as someone opens the door for you. :p“
“A must-see place in Quebec, Tim Hortons with a wide choice of donuts ?, chocolate or even maple syrup messed with vanilla or caramel cream, the choice of coffees, filters or espresso etc...And above all an unbeatable price, $1.80 taxes included for a donut“
“I would like to express my most sincere gratitude for the impeccable service I received during my recent visit to your restaurant from the warm welcome to the professionalism of the staff, every detail contributed to making my experience exceptional.really thank you very much and good luck ?“
“Quick service despite small lineup of 4 customers, staff friendly, quick and professional, resto clean,Full choice of products available,Individual cosy large seats next to a fake fireplace, and regular tables with chairs,Wheelchair accessible by ramp from outside, 2 doors entrances (I used the one by Grenet, I don't know what's the access situation from the other door), push button at door that works,Accessible bathrooms (buy didn't check it),Relatively easy to maneuver inside the restaurant, although not much space, may be difficult to pass between tables when 2 adjacent tables are occupied by customers,Cash counters at eye level.I recommend this location. ??Wheelchair accessibility: Wheelchair accessible by ramp from outside, 2 doors entrances (I used the one by Grenet, I don't know what's the access situation from the other door), push button at door that works,Accessible bathrooms (buy didn't check it),Relatively easy to maneuver inside the restaurant, although not much space, may be difficult to pass between tables when 2 adjacent tables are occupied by customers,Cash counters at eye level.“
“I went in today to get the new impossible wraps, but as the name implies, they're impossible to get... Even though they're up on the menu. At least this time they didn't charge me and then come back and tell me, "Oops we don't actually have them".Vegetarian options: Well I mean technically you can get the egg workers wrap, since the impossible is always unavailable, probably cuz they lazy and don't want to take any out, with the excuses of it doesn't sell enough. Bro, if you want to run a restaurant, open your own, Don't apply to be part of a chain or a franchise.“
“I loved a lot my great experience here because this Tim Hortons is very useful and convenient, your employees and your owner is friendly, nice and smiling, the quality of your products is good and and the prices is very good. I loved a lot your delicious iced cappuccino. I will recommend this to stop when fueling at Esso.“
“Between 8 a.m. and 10 a.m. on weekdays The worst service I can get and with regularity. No hello, no smile. (NO BILL) in the years I have been going I have never had (drive).The manager sent a customergo look elsewhere because she said that you were offering bad service. I have lots of anecdotes Parcontre My congratulations to the 2 guys who are the only ones who always have a smile. A little Quebecois & another with lots of black hair piercings. THE REST..... HIS LEASH WAS DESIRED. Including management. And no, I'm not going to fill out any forms for you to correct your employees or ensure that they can work happily.if you agree with me“
“Randomly and unexpectedly the best Tom Hortons experience this morning. Everything was clean and organized and everything was done efficiently and promptly. I’ve eaten the morning wrap a hundred times and today was the best made. Good job to the team of 3 at this location this morning. Very respectful and kind.“
“This Timmies is inside Couche-Tard and quite busy most of the time. Masks are mandatory. They have almost everything that is advertised. Usually there is a wait time as the place is crowded. The breakfast wraps are pretty good but not consistent as the employees keep changing. The cheese croissants are tasty. Compared to other tim hortons that I have visited, this place have very few varieties of tim bits.Overall nice place to have quick bites and coffee.“
“This is one of the Tim's places I go to more often. The only downside is that it's often closed and the business hours are different from those shown on Google Maps. If you can't buy coffee, you have to walk up the road to another store to buy it.“
“If it wasn’t for one of the employees, Sunaina I think was her name, my day would’ve been horrible. I had one of my worse experiences in this Tim Hortons because I specifically repeated no bacon in my wrap alot of times, but they still did. It seemed like some of the employees didn’t care, she catered the problem so well and she ended up handling my order. She was really nice.“
“Only stopped as I was driving by to see if they would change a coffee from another location which was undrinkable due to being burnt and doubt the filter had been changed. They made the change with a smile and without hesitation. I was finally able to enjoy (drink) the coffee I had paid for. Great service and good coffee ?“
“An absolute classic Timmies, a mecca fir trades, mechanics, truckers conveniently located before highway. Clean, well stocked, seemed a bit short staffed for the crowd, but maybe it was just a rush, but everywhere seems shortstaffed lately.“
“UPDATE 07-03-24Very happy to say machine is fixed and I can now get my latte!I am so very disappointed, I’m an avid Latte drinker, and there is nothing as good as having your warm latte every morning.But it has now been a few weeks that I cannot because every time I go the “machine is broken”It has now been a few times and no advancement in the repairs…I have had to resort to go to Starbucks to get my lattes and it’s a real shame because I am a Tim Hortons lady and very much liked the products offered, but without my lattes every morning it’s not the same.“
“The most efficient Tim Horton's I've ever had. 8 cars in front of you at the drive-thru? Order received in less than 2 minutes!!! With a smile too :) keep it up, it's refreshing to see a great functional and motivated team in action!“
“NO seating area.All restaurants around had tables and chairs but Tim had only standing bar table. So kids cannot eat there. Got breakfast sandwiches and they were done with care. Same goes with the coffee. I did a mobile order and the staff at the pickup were pleasant.Kid-friendliness: No place to seat kids“
“For once! Everything was cooked to where it was supposed to be cooked, cooked all the way through, crispy, and fresh. The cheese in my grilled cheese was actually melted all the way through! My croissant was crispy and my egg tasted like a fresh egg. Cheese was melted properly on the croissant with egg also. Finally a Tim Hortons location that doesn't serve you raw cheese on a grilled cheese. Keep on doing what you were doing at this location!“
“There’s usually a pretty big line up but that’s expected with the location. I just use the Tim Horton’s app to order and so I never really have to wait, i just order 5 minutes before I get there and food or drink is always ready when I get there. Employees are very nice, after just a week or 2 of getting coffee there, they already started to recognize me and just hand me my order when I get there without me having to tell them that I have a mobile order. I HIGHLY recommend to order from the app to avoid the wait.“
“Fast service, coffee was extremely fresh, the egg & cheese English muffin was hot and tasty as well as the hash brown. It was busy at the time but not a long wait and there were plenty of sitting places, the staff was prompt & professional. Location on Ste Catherine means vibrant atmosphere ... Thank You.“
“The staff are bilingual and friendly.The drinks and snacks are understandably uniform across all Tim Hortons' franchises.The attached petrol station and newsagent allow one to enjoy diesel exhaust as the first sip of caffeine courses through your body.There is weird seating across from tge petrol station where one can watch the local fauna.“
“They had Laura Pausini on the speakers which confused me at first but then brought me back to my childhood days when i would go on road trips with my parents and we would listen to her music. A minute passed but it felt like a month long trip on my senses. I came out of there a changed man. I reconnected with some friends, gave up bad habits and found love. I now have a stable job, formed great relationships and I am about to get married. I can’t imagine how my life would be if I didn’t visit this Tim Hortons.Food was okay.“
“went for an iced coffee, tried to use my app, they scanned it like 4 or 5 times and couldn't get it to work, they said they had to call a technician, so i lost out on potential points there, then they didn't even give me a bill to contest it and have it added... Pas fort...“
“Thursday March 28, 2024, 9:45 a.m., I received very poor service.I ordered a savory brioche displayed "served hot" I chose onions and parmesan" + a small regular coffee 1 cream + 1 sugar.I received the other cheese and pepper brioche.... Cold... And my coffee without sugar.Naturally at the drive-thru, you take your order and leave, except that to get back to your Tim Hortons, we have to take a lot of detours. I go back to the drive-thru order to have my brioche corrected and ask for the sugar, the girl tells me “we were able to”.She reimbursed me, I indicated that it was supposed to be hot, the young man gave me the money and gave me the sugar,..... Without apologizing. I was really very upset, I told him that when you make a mistake.... The minimum would have been to apologize.I understand that it's P-being new, that you have to give it a chance, but apologizing is the least you can do when you work in customer service. ?“
“I share my opinion for the morning service during the week. Every time I go to this Tim Horton's it's always quick and the staff is always courteous and warm! It’s really nice, especially before a big day ahead of me! My coffee is always excellent!“
“This Tim Hortons was the smallest I’ve ever been to, nestled in the back of the gas station store. It really is the size of a large walk-in closet! The staff was excellent, and the food was great. The only trouble that I had was they had difficulty fulfilling the online order I had placed. There is currently no way for Tim Hortons staff to indicate on the app when certain items are unavailable. However, when I went in to pick it up, they were more than accommodating and got me on my way quickly.“
“Clothing I am disappointed with the service in this type of restaurant but this morning I was served by a young African American who has been in Canada for a short time and wow she really impressed me both with her kindness and her speed in serving me . Well done young lady!If you work well like this you will probably have a great career!THANKS“
“It's always a pleasure to go there for a quick bite, the staff is always nice and professional, I would have given them a 5 stars but since I had to settle for something else because it would have taken more time to cook what I wanted is what warranted this score.“
“The gentleman who runs it is friendly, helpful, and very patient. Service may take some time depending on the crowd, which is normal. The atmosphere is inviting and calm, but you may find a homeless person or two sleeping at a table, and that may not appeal to everyone.Vegetarian options: There are salads and other vegetarian options available.Parking: There is a parking lot that is a part of the restaurant, but when it gets very busy, it may be difficult to get a spot. There is a McDonald's across the street, so if just going for takeout, you could possibly park there for a few minutesKid-friendliness: It is not really a kid friendly placeWheelchair accessibility: The entrance is wheelchair accessible“
“A 5 star for Ken the team leader who serves us every time in a super professional and friendly manner. His customer service is exceptional, he manages to bring order to the floor and make customers very satisfied. He is super competent, thank you for your service!“
“Heureusement qu'il y a deux voies pour le service à l 'auto. Beaucoup de voitures, service est long. Café est très bon. La nourriture est bonne et chaude même si c'est gras. Une fois par semaine ce n'est pas trop grave pour la santé. 0“
“I ordered from uber eat and disnt had the option for milk/sugar/cream in my coffee.I then called the store to update my order wich they did ! On top of that, one of the two coffee where dark roasted and didnt had the same milk/sugar ratio.Well, they called me back on my phone to ask me wich add-on ahould be put in wich coffee.More than an excellent service over there ! Wow !“
“Honesty, I've been a customer here for years.. the last 2 years have been horrible. BUT **** the last 4 times that I been, the service has been amazing. The coffee and french vanilla was great but the food was very cold and not fresh. I went in to exchange, not a problem but they should keep an eye out on their food. Other than that, great smile and fast service.“
“Recently, I had the pleasure of visiting Tim H's Coffee Haven and wanted to share my thoughts on the experience. The service was warm and inviting, with the staff showing great attentiveness. However, it was hard to ignore the longing for a more contemporary atmosphere.First and foremost, the service at Tim H's Coffee Haven was exceptional. The staff members were friendly, attentive, and genuinely dedicated to ensuring a delightful experience for every customer. They were prompt in taking orders, provided valuable recommendations, and created a welcoming ambiance. Their commitment to providing great service deserves recognition.However, I must note that the overall atmosphere of Tim H's Coffee Haven seemed to be in need of a modern update. The decor, furniture, and general ambiance appeared outdated, lacking the modern touches and stylish aesthetics that many coffee shops now incorporate to create a cozy and inviting environment. An infusion of contemporary elements would greatly enhance the coffee shop's appeal and help it stay relevant amidst evolving customer preferences.While some visitors may appreciate the nostalgic charm of the current setting, others might find it less inspiring or less aligned with their tastes. A coffee shop should aim to be a place where people can not only enjoy their favorite brews but also find solace, inspiration, or a vibrant atmosphere that encourages productivity or social interactions.Given the exceptional service I received, I sincerely hope that Tim H's Coffee Haven considers this feedback. By investing in modern updates such as refreshed furniture, contemporary decor, and captivating artwork, the coffee shop could transform its atmosphere into a more inviting and visually appealing space. This transformation would attract a wider range of customers and ensure the longevity of its success in the highly competitive coffee industry.“
“Beacoup d'employés pour un Service lent dommage. Apart ça l'ambiance est sympa pour les étudiants qui veulent révisés leurs cours..une belle terrasse à l'extérieur pour profiter du soleil. Parking gratuit et entrée aménagée pour les personnes en chaise roulante. Merci“
“Neighborhood Tim Hortons, great location, it serves the nearby Monk Blvd residents. Opens super early same as other locations and it closes at 11 PM. No drive-thru at this location. Street parking is available on both sides of the road although sometimes you'd have to park a bit further up or down the road. This location is definitely suited for nearby residences, not so much passerby because of parking. Polite staff, fast service, although you can sometimes run into a few 'suspicious' people in the evening. That's also why I think there's a lock on the washrooms. Overall not too shabby, just get your coffee go!“
“Maybe it's just because I'm an European tourist in Canada, but I enjoyed every beef sandwiches I ordered at Tim Hortons. And I ate several of them. Just love "trounuts" and the donuts they have also. The mainly "problem" of Tim Hortons is the staff, who doesn't speak a word of French, but it's okay I guess. Love their products.“
“The cashiers are super fast.Vegetarian options: Great vegetable raps!Parking: Parking is small but functionalKid-friendliness: There is a high chair. And the children find what they want.Wheelchair accessibility: There is wheelchair access and the chairs are movable for easy access to the tables.“