Tim Hortons
$ • Coffee Shops
Hours:
1895 Bd René-Laennec #301, Laval
(450) 967-7441
About Tim Hortons
Customers' Favorites
Tim Hortons Reviews
The male employee working this Friday morning around 8:40-9:00, in front called me black in a negative way. That is unprofessional, racist and disgusting.
Ce matin vers 9h/9h30, mon père qui est âgé et sourd d’une oreille a vécu une très mauvais expérience. Il montre la photo sur son téléphone de ce qu’il souhaite (un Tim Matin) et précisé sans fromage. Le Tim matin a été fait avec du fromage. Lorsque mon père indique qu’il ne faut pas de fromage, l’employée lui parle mais il ne comprend pas à cause de son handicap. D’autant plus que le masque est une barrière de plus à la compréhension. Il lui demande...read full review
Ratings
Menu
Hours
| Monday | 6AM - 10PM |
| Tuesday | 6AM - 10PM |
| Wednesday | 6AM - 10PM |
| Thursday | 6AM - 10PM |
| Friday | 6AM - 10PM |
| Saturday | 6AM - 10PM |
| Sunday | 6AM - 4PM |
Tim Hortons near Hôpital de la Cité-de-la-Santé offers ample outdoor parking and generally good service, with staff often familiar with regular customers' orders. Customers have noted that the service is friendly, especially in the evening when smiles are common, and young staff members are doing a very good job. The layout can be awkward when waiting for orders, as customers sometimes find themselves in the way. There have been issues with cleanliness and noise levels, but staff efforts are appreciated. Mobile orders are available for pick-up, and the lady of small stature working behind the counter is always smiling. Recently, some customers experienced shortages, such as no potatoes available after payment, but substitutes were offered, making the experience better. The restaurant has potential, and improvements in food quality, tidiness, and customer service could make it a place to visit more often. Notably, the cheese croissant has been a concern, with some customers finding it burnt and tasting like nothing but burnt cheese, which they hope will be addressed by management.