“I had a bad ant experience when picking up TimBits (see below in parentheses for the original review) I received a response asking me to contact customer service by phone. What I have done. They really took the complaint seriously and the next day procedures were started to clean the restaurant. I received a call from the owner who took it professionally and even offered me timbits and coffee to compensate me and thanked me for reporting it. Super nice management and the restaurant is now very clean. I'm not giving 5 stars simply because it comes from a bad experience but very good care!(Original review: We went to pick up some Timbits. When we arrived home we found ants in the box. We went back and looked at their shelf which was stuffed with ants. When I told the cashier she simply shrugged her shoulders and replied "yeah" without more. I had to tell her that I had some in my box. She looked and once again "yeah." She was completely indifferent but at least she reimbursed us. She was clearly going to leave it like that. And the counter was disgusting like the rest of the restaurant. I strongly advise against going there.)“
“Super Service et sympathique, toujours accueillis avec le sourire même au service au volant, ils prennent en considération vos demandes et vous reconnaissent lorsque vous venez souvent, et si jamais il y a une erreur dans le produit acheté elles vous font confiance et vous corrige tout cela sans être en doute votre parole. vraiment un bon Tim.“