Customers` Favorites
Customers` Favorites
“Last night, May 5th, my fiancé and I celebrated our engagement at The Capital Grille in Providence, and I truly cannot put into words how special the entire staff made us feel.
We had no reservations and decided to walk in after my proposal because the restaurant was across from our hotel. From the second we walked in, the experience was absolutely exceptional.
Our hostess, Jada, was incredibly sweet and welcoming. When she asked if we were celebrating anything special and I shared that we had just gotten engaged moments before, she immediately made us feel celebrated and cared for. When she brought us to our table, it was beautifully decorated with heart confetti and a handwritten congratulatory note. Such a thoughtful touch that instantly made the night even more magical.
Our server, Alex, was AMAZING. Truly one of the best servers we have ever had. He was attentive, kind, professional, outgoing, and made our entire experience feel warm and personal. Every recommendation was wonderful, the service was flawless, and he genuinely made our night feel extra special.
Then the manager, Danielle, came to our table to personally congratulate us. She had such a beautiful energy and made us feel so welcomed and appreciated. She told us if we needed absolutely anything, to let her know. That small moment meant so much to us because she genuinely did not have to go out of her way to make us feel celebrated, but she did, and it made a lasting impression.
The food and drinks were phenomenal from beginning to end. Everything was delicious. But what truly touched us was how the night kept getting sweeter. At the end of dinner, we were surprised with a complimentary dessert that said “Congratulations” and it was incredible. Even as people who normally don’t like cheesecake, we both loved it. And just when we thought the surprises were over, Alex came back with a bottle of champagne and two glasses as a gift to celebrate our engagement.
The level of hospitality, kindness, and genuine care we experienced at The Capital Grille was beyond anything we expected. They turned an already unforgettable night into an even more beautiful memory we will cherish forever.
Thank you so much to Jada, Alex, and Danielle for making us feel so special. We will absolutely be back. Five stars isn’t enough.“
Customers` Favorites
“An amazing meal, service appetizers, drinks! We had a girls night out and was very impressed with Johnny our server too! He made sure we all enjoyed our experience!“
Customers` Favorites
“Always an amazing experience. The Lobster Rolls are the best we’ve ever had. Fried clams are awesome and my favorite steak around is their sirloin. Super friendly wait staff and just a comfortable atmosphere every time.“
Customers` Favorites
“We had a nice meal here after attending a college graduation. Upon entering (no wait), we were brought to a booth but I noticed the carpet was littered and dirty. The restrooms weren't the best, either. This made me question the cleanliness of the kitchen, but I hoped for the best. I insoected the silverware and they were good, so full steam ahead.
Hubs ordered the ribeye (excellently prepared) and I ordered the chicken tenders. The salads were delicious, as were the baked potatoes. The only issue was my tenders...super salty. I think they were over-seasoned.
Our waitress was very sweet and attentive. Longhorn's always provides a favorable experience. This location just needs some TLC, and a lighter hand on the seasoning.“
Customers` Favorites
“I have been to Fred & Steve's many times since in opened at Twin Rivers. From food to service, their consistent excellence makes each experience exactly what you are looking for in an upscale restaurant. The filet was perfectly cooked, tender and flavorful. The added sides and accompanying sauces were equally enjoyable. Our server, Steven, was personable, attentive without hovering, allowing us to enjoy our dinner conversation. He made sure that we had finished our salad before bringing out the main course so we could savor each at our leisure. The main course arrived at our table within minutes after he cleared the salad, all items were hot and cooked to perfection. I highly recommend Fred & Steve's for a premiere dining experience.“
Customers` Favorites
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“We had a server named Rebecca tonight that was AMAZING! Great attention to detail, handled customizations like a champion, never stopped smiling, and made it such a great night out for us. Food was awesome as always, but the service pushed the experience from great to over-and-above.“