“I visited a couple days ago around 1 PM and ordered a simple drink. Unfortunately, one of the girls behind the counter gave me some attitude, which wasn’t a great experience. However, there was a gentleman there who I believe may be new, as I hadn’t seen him before. He quickly apologized and got my drink right away, completely turning my mood around with his professionalism.
The next day, I went back and used the drive-through, and he happened to be working again. He handed me my coffee, made me laugh, and was both quick and efficient. His customer service was truly above and beyond. I just wish name tags were worn so I could properly recognize him for his excellent service.
Despite the initial experience, I’ll definitely be visiting again and hope that everyone there can provide the same level of friendly and professional attitude he did.“
“Was very pleased with my experience this morning. Went through the drive-through to pick up my mobile order. The woman with the piercings who was running, the drive-through, was so nice and polite. The coffee had some grounds, and without skipping a beat she offered to make me a new one, and didn’t seem bothered or annoyed by that. Which I feel can be uncommon. She was so nice that it made my morning.“
“I went to this dunkin an hour before they closed, and givanna & aiyana were nothing but kind!!! They were funny, bubbly, and made my friends coffee & my refresher to the nines. I’m not in this area often but I will make it a point to come back & see them whenever I am!!! Stellar service from these girls:)“