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“I visited a couple days ago around 1 PM and ordered a simple drink. Unfortunately, one of the girls behind the counter gave me some attitude, which wasn’t a great experience. However, there was a gentleman there who I believe may be new, as I hadn’t seen him before. He quickly apologized and got my drink right away, completely turning my mood around with his professionalism.
The next day, I went back and used the drive-through, and he happened to be working again. He handed me my coffee, made me laugh, and was both quick and efficient. His customer service was truly above and beyond. I just wish name tags were worn so I could properly recognize him for his excellent service.
Despite the initial experience, I’ll definitely be visiting again and hope that everyone there can provide the same level of friendly and professional attitude he did.“
“Was very pleased with my experience this morning. Went through the drive-through to pick up my mobile order. The woman with the piercings who was running, the drive-through, was so nice and polite. The coffee had some grounds, and without skipping a beat she offered to make me a new one, and didn’t seem bothered or annoyed by that. Which I feel can be uncommon. She was so nice that it made my morning.“
“I came through the drive through at 8pm, I normally expect “decent” customer service or not exactly the best experience. But as i pulled up to the drive thru and spoke with Gigi and she assisted with choosing something off the menu (he’s an over thinker) but with her amazing fun personality. I was able to order in a timely manner. That’s just in the drive thru, As i came up to the window. She came with THE BEST ENERGY, Multi tasking both my order and also the customer behind me with amazing service. Ayana, Her co-worker, Made my drink and IT IS SOOOO GOOD!!! Again i expect such poor performance/quality and to get amazing service is such a rare occurrence. I am very impressed by them and more importantly, they deserve more than what they get. Every other location needs to do better. I will be continuing to come back to this location. Thank you!!!! <33“