Bruster's Real Ice Cream
$ • Ice Cream
Hours:
3201 Martin Luther King Jr Blvd, Anderson
(864) 332-6566
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I am writing to formally express my disappointment regarding the level of customer service my family experienced today at the Douglasville location during Bruster’s Customer Appreciation Free Ice Cream Day promotion.
The advertisement stated that there were two ways to receive a free scoop of ice cream: wear pajamas or donate a pair of pajamas. My children were very excited about the opportunity, so despite the heavy rain, we made the trip to the Douglasville location...read full review
yummy ice cream! let's you try before you buy so you know you will like it.
I tried to send in a complaint and even the web site would not take the complaint I was over charged and I asked for a certain kind of Ice cream and he gave me what he wanted me to
have when I ask for a refund he refused then he said they did not have the one I wanted then why take my money and to boot I had a coupon and he took it off and then added it back on again that's like stealing from me and the company.
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 10PM |
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Bruster's Real Ice Cream offers free treats for kids and dogs, extra scoops on rainy days, and unlimited samples. The ice cream quality remains consistent, and many customers love the great ice cream. Some reviews mention the service is efficient in managing lines, and staff members have gone above and beyond to create special moments for families. Despite a mix-up with the ice cream order, the staff tries to accommodate the situation. However, parking can be challenging, as the entrance is narrow, and the parking lot is small. Since opening in 2010, Bruster's has built a loyal following, and while experiences may vary, the care taken by staff does not go unnoticed.