Starbucks Coffee Company
$ • Coffee Shops
Hours:
1033 Roberts Branch Pkwy, Columbia
(803) 206-4136
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Starbucks Reviews
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Went today and had to wait 10 minutes for a breakfast sandwich. When I got my order there was a hair on the lid of my drink. I was in a rush so I didn’t complain. When I got to work and opened my sandwich I found ANOTHER hair!!! Absolutely disgusting! First and last time at this location.
Can’t get enough.........
Long Waits 3/4 times came here in Drive Thru.
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
People in Columbia Also Viewed
Starbucks Coffee Company offers a variety of beverages and food, including items like Banana Walnut bread. Visitors have mixed experiences at this location. Some customers appreciate the friendly and caring staff, with one mentioning that a staff member knew their name, had great conversation, and even complimented their outfit, making the visit enjoyable. Others have praised the good customer service received during specific visits, noting patience and helpfulness from employees who provided recommendations for new items to try. Additionally, the manager Ellen was appreciated for sharing the tip that customers can get refills when they purchase a ceramic mug while working inside.
However, there are some drawbacks. Many find the music in the shop loud and unpleasant, complaining that it sounds like Hannah Montana and is not suitable for those trying to study or work. The overall atmosphere can seem quiet and unwelcoming, with some customers feeling that staff appear sad or not excited. Long lines and limited interaction are also mentioned, especially in the drive-thru.
Customer service experiences vary; some report rude or dismissive treatment when issues arise, such as receiving a watered-down coffee, cold bread, or poor handling of concerns. Despite these issues, some customers still enjoy visiting and appreciate the location’s environment and staff when service is good. Overall, the Starbucks location has moments of friendliness and good service but is marred by loud music and inconsistent customer experiences.