Quality of the food has really gone down hill. Used to really enjoy their food but lately just not as good. Greasy egg rolls, cold spring rolls and the sesame chicken was more batter than chicken. Will not be back.
Atmosphere: 1
Food: 3
Service: 5
alex bro show
Food is very good from this place. Wish it was a bit closer. The service there is always friendly and fast. Great place
Atmosphere: 4
Food: 5
Service: 5
Heather Kalish
We were looking for a good chinese food spot in town. We were pleasantly surprised with the food. We ordered 3 combination dishes. All of them were delicous.
Atmosphere: 4
Food: 4
Service: 4
jose santiago jr
Food was great not too fond of south lake
Atmosphere: 5
Food: 5
Service: 5
Tay Shosola
Best Chinese food I ever had 10/10
Atmosphere: 5
Food: 5
Service: 5
Bob Builder
They used to have pretty good food years and years ago. They’ve declined a little in every way each year. Their egg rolls are so bad now. They are always burnt and I think it’s because they cook batches and throw them back in the fryer to reheat them because they are so greasy. They use the thinnest sauces, probably watered down to stretch their money further. They’ve had some really bad customer service people in and out of this place. They don’t have proper service items for dine in, like cups and ice. They are going to take a big loss once Panda Express opens. Either they’ll be forced to be better or go out of business.
Atmosphere: 1
Food: 1
Service: 1
Del Hurley
I ordered a pepper steak combo and steamed vegetables. There was no stake in there just little bitty shavings. I got all the way back home and I had two pepper steaks rice and gravy they did nothing to try to solve the issue other than me come back up there and it will switch the food out I wasted my time and money
Decent atmosphere but great food. Better than average value considering how expensive everything has gotten. $70 fed ten adults with thoughtful ordering. Very helpful over the phone. Very quick turnaround. Super nice in person. I would definitely recommend the China House based on this experience. Also try the beef on a stick... Awesome!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sesame Chicken
Dennis Riley
Absolutely greatest food ever, polite friendly service, great for takeout, has tables and chairs but not a place to eat in at.
Atmosphere: 3
Food: 5
Service: 5
Kevin Wooten
The food is nothing to write home about. It was pretty average. Below average is the experience. Not friendly. The place has not been updated since it opened. NO DRINK CUPS. I ordered a tea and came in the same quart cup the soup comes in. I asked for a cup and she gave me the same type but is was a 1/2 quart soup cup. The kind that has that hard plastic ring around the top. Not for drinking. Then I asked for ice......NO ICE. What kind of restaurant doesn't have ice?? If you don't have ice or cups, just don't make tea. Provide bottled tea like your other drinks.
Remove the faded hangings, get cups and ice and a fountain machine, update the paint, fix the broken ceiling tiles, clean the grease off the ceiling tiles, make it look like a real business, and try to be a little more friendly to you customers. Nobody likes to go in a business and feel like they are bothering the staff when they are trying to buy something and spend money. That is kind of what you want them to do right? So act like you appreciate it and not like its a bother.
As soon as another chinese restaurant opens in this area, this place will be in trouble. It won't take much to get all their customers so I would take this criticism to heart and make some improvements.
Atmosphere: 1
Food: 3
Service: 1
Damien
NOT MANY CHOICES IN REDBANK. SO WE ORDER FROM HERE AT LEAST ONCE A WEEK.
FOOD HAS QUALITY HAS DECLINED.
ORDERS WRONG.
PORK LOMEIN WITH MAYBE 5 STRIPS OF PORK.
SOUP NOT EVEN HALF FILLED.
VERY DISAPPOINTED.
LAST FEW TIMES JUST BEEN BAD!
Atmosphere: 2
Food: 2
Service: 2
Bobby Labombard
Hate to vent and rave hear but have ordering from the same Chinese restaurant for the last 18 years. I know they switched to owners. A couple years ago, but went in to get food and house platter Used to come with 2 boxes of food. Now it only comes with one and for 3 boxes of food $45. I think that's a little absurd. Won't be going back there. Basically, they tried to compact it into one box and calling it too. Half the food for seems like double the money. I guess it's a part of the growing pains. Everything is going up.
Very quick
Atmosphere: 5
Food: 5
Service: 5
Mongolian beef was 95% of onions.
Atmosphere: 5
Food: 4
Service: 5
Quality of the food has really gone down hill. Used to really enjoy their food but lately just not as good. Greasy egg rolls, cold spring rolls and the sesame chicken was more batter than chicken. Will not be back.
Atmosphere: 1
Food: 3
Service: 5
Food is very good from this place. Wish it was a bit closer. The service there is always friendly and fast. Great place
Atmosphere: 4
Food: 5
Service: 5
We were looking for a good chinese food spot in town. We were pleasantly surprised with the food. We ordered 3 combination dishes. All of them were delicous.
Atmosphere: 4
Food: 4
Service: 4
Food was great not too fond of south lake
Atmosphere: 5
Food: 5
Service: 5
Best Chinese food I ever had 10/10
Atmosphere: 5
Food: 5
Service: 5
They used to have pretty good food years and years ago. They’ve declined a little in every way each year. Their egg rolls are so bad now. They are always burnt and I think it’s because they cook batches and throw them back in the fryer to reheat them because they are so greasy. They use the thinnest sauces, probably watered down to stretch their money further. They’ve had some really bad customer service people in and out of this place. They don’t have proper service items for dine in, like cups and ice. They are going to take a big loss once Panda Express opens. Either they’ll be forced to be better or go out of business.
Atmosphere: 1
Food: 1
Service: 1
I ordered a pepper steak combo and steamed vegetables. There was no stake in there just little bitty shavings. I got all the way back home and I had two pepper steaks rice and gravy they did nothing to try to solve the issue other than me come back up there and it will switch the food out I wasted my time and money
Atmosphere: 1
Food: 1
Service: 3
Excellent food and service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Decent atmosphere but great food. Better than average value considering how expensive everything has gotten. $70 fed ten adults with thoughtful ordering. Very helpful over the phone. Very quick turnaround. Super nice in person. I would definitely recommend the China House based on this experience. Also try the beef on a stick... Awesome!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sesame Chicken
Absolutely greatest food ever, polite friendly service, great for takeout, has tables and chairs but not a place to eat in at.
Atmosphere: 3
Food: 5
Service: 5
The food is nothing to write home about. It was pretty average. Below average is the experience. Not friendly. The place has not been updated since it opened. NO DRINK CUPS. I ordered a tea and came in the same quart cup the soup comes in. I asked for a cup and she gave me the same type but is was a 1/2 quart soup cup. The kind that has that hard plastic ring around the top. Not for drinking. Then I asked for ice......NO ICE. What kind of restaurant doesn't have ice?? If you don't have ice or cups, just don't make tea. Provide bottled tea like your other drinks.
Remove the faded hangings, get cups and ice and a fountain machine, update the paint, fix the broken ceiling tiles, clean the grease off the ceiling tiles, make it look like a real business, and try to be a little more friendly to you customers. Nobody likes to go in a business and feel like they are bothering the staff when they are trying to buy something and spend money. That is kind of what you want them to do right? So act like you appreciate it and not like its a bother.
As soon as another chinese restaurant opens in this area, this place will be in trouble. It won't take much to get all their customers so I would take this criticism to heart and make some improvements.
Atmosphere: 1
Food: 3
Service: 1
NOT MANY CHOICES IN REDBANK. SO WE ORDER FROM HERE AT LEAST ONCE A WEEK.
FOOD HAS QUALITY HAS DECLINED.
ORDERS WRONG.
PORK LOMEIN WITH MAYBE 5 STRIPS OF PORK.
SOUP NOT EVEN HALF FILLED.
VERY DISAPPOINTED.
LAST FEW TIMES JUST BEEN BAD!
Atmosphere: 2
Food: 2
Service: 2
Hate to vent and rave hear but have ordering from the same Chinese restaurant for the last 18 years. I know they switched to owners. A couple years ago, but went in to get food and house platter Used to come with 2 boxes of food. Now it only comes with one and for 3 boxes of food $45. I think that's a little absurd. Won't be going back there. Basically, they tried to compact it into one box and calling it too. Half the food for seems like double the money.
I guess it's a part of the growing pains. Everything is going up.
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