Ordered pizza 6pm came 720pm bad thing was pizza been ready at 620 so my pizza sat for hr before delivered.
Jim Anderson
Very good pizza
Atmosphere: 5
Food: 5
Service: 5
George W.
This location can't handle a big amount of orders. Next time I'll make an order 3 hours in advance
Sheri Bond
So tired of this location leaving things out on my order. This time I decided to call the store to ask for a simple refund since the salad I ordered costs $8. They wouldn't refund it. Only offer me a credit for a future order. No thanks. It's a matter of an ongoing issue and paying for something I didn't get. By the time I would go back to get it my pizza would be cold plus a waste of gas. Think it's time to try getting pizza somewhere else. You could have made this right. All I wanted was a simple refund for my salad.
Atmosphere: 1
Food: 4
Service: 1
Katie Adkins
Sometimes slow and have to wait on your order
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek, Meat Lovers Pizza and Half Works
Amanda VanDelinder
On Halloween we order pizza for pick up . I placed the order about 4:30 for a 5:45 pick up when my husband went to pick it up the told him it would be 45 more minutes. It took a hour when they gave him the food he asked about our salad that was missing and they told him that they were out. When he got home with it was old pizza it was cold and gross. I called Marco's all I was told was they were busy. I tried to explain that was why i ordered it over a hour before pick up and offered to return it because it was not edible. They said they would refund it but 13 days later and no refund.
Food: 1
Service: 1
Tish Strickland Van Put
I have a gluten intolerance and mentioned it when I called in. A few minutes later the general manager called me himself to discuss it and make sure we were on the same page. That’s very rare in the food allergy world. I appreciate the care and concern!
Kyle Lowman
No way should it take more than a hour and half to deliver a pizza. Every time I order it takes way to Long to be delivered.
Jonathan Rice
Ordered food at 6:23 PM and was told 10 minutes and my order would be ready. My mistake was paying for the food peior to receiving it. I walked out with my order at 7:17 PM with no care or apology for the long wait. This was my first and last tine going to Marcos. The pizza seemed ok but i was only able to eat 1 slice. Wouldn't recommend this particular location.
Atmosphere: 1
Food: 2
Service: 1
Amanda Cusworth
This use to be my absolute favorite pizza joint. Had an issue a few months ago with delivery times not being even close to accurate so started ordering from other places. Tonight had my heart set on pineapple pizza and decided to give it another try. Placed order at 4:30 with rstimated delivery of 5pm. At 5:15 haven't heard anything so was like no problem maybe just busy. Called around 5:30 and get left on hold for 10 min to then be told my food just left. The girl offered a refund and I was placed on another hold for 15 min for her to return and said manager said no, i could return the food or accept it. At the 2 hour point manager gets on the phone, Brandon, to be so very rude and say, we're busy and it's corporates fault that we have no control over estimated delivery times. Tried to call corporate and of course there is not anyone at all to even leave a message for only option is to send an email. About 2.5 hours in food finally arrives, by this point who wants to order from somewhere else and wait, and guess what cold as ice. So basically got charged for crappy food and service. I'll never order from here again. So sick of these places taking my money and not providing the service they promise. I have to promise to pay your price I should get what I paid for.
This location use to be great. But lately it is horrible. Delivery estimates are never accurate. And I understand that it can vary, but it is up to 45 min later than told. That said, when the food arrives it is apparent it has sat a long time.
The mobile APP is also horrible. Hard to order on, tracking doesn’t work.
Atmosphere: 4
Food: 3
Service: 1
Chris Garvin
Always clean
Atmosphere: 5
Food: 5
Service: 5
Chris Lamirande
Ordered a pizza for delivery on Sunday 27th at 4ish pm.after seeing on there site that pizza was ready it sat for an additional 15 mins.we called and they told us that they didn't have a delivery person and would call door dash, after about 20 more mins a drivery showed up with the pizza and yes it was cold..no explanation or apology
Service: 1
Alberta Wasden
The best pizza and a BOGO deal. Delicious taste and my favorite thin crust
Atmosphere: 5
Food: 5
Service: 5
Danielle R
I placed an order for office lunch for delivery, order total was $200.00, plus tip. Our order was missing two items, and one item we received was incorrect. One of the items missing was pizza with cauliflower crust due to gluten allergy. When I called to inquire about the missing items the store manager answered the phone with just a "hello" vs. a company greeting, he told me that he was too busy to deliver the missing items that we had paid for, and tipped accordingly 15% of order total. He told me he would give me a store credit, and I asked for refund to my company credit card vs. store credit, he then proceeded to tell me what he was to busy to be dealing with this, he had other stuff to do and was to busy to be talking on the phone and that I needed to come to the store at a later time, or try calling back at a later time and maybe he would have time to review it then. This will be the last time we ever get food from this place. I've contacted corporate in an attempt to get a refund, maybe they will have time to help me.
Ordered pizza 6pm came 720pm bad thing was pizza been ready at 620 so my pizza sat for hr before delivered.
Very good pizza
Atmosphere: 5
Food: 5
Service: 5
This location can't handle a big amount of orders. Next time I'll make an order 3 hours in advance
So tired of this location leaving things out on my order. This time I decided to call the store to ask for a simple refund since the salad I ordered costs $8. They wouldn't refund it. Only offer me a credit for a future order. No thanks. It's a matter of an ongoing issue and paying for something I didn't get. By the time I would go back to get it my pizza would be cold plus a waste of gas. Think it's time to try getting pizza somewhere else. You could have made this right. All I wanted was a simple refund for my salad.
Atmosphere: 1
Food: 4
Service: 1
Sometimes slow and have to wait on your order
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek, Meat Lovers Pizza and Half Works
On Halloween we order pizza for pick up . I placed the order about 4:30 for a 5:45 pick up when my husband went to pick it up the told him it would be 45 more minutes. It took a hour when they gave him the food he asked about our salad that was missing and they told him that they were out. When he got home with it was old pizza it was cold and gross. I called Marco's all I was told was they were busy. I tried to explain that was why i ordered it over a hour before pick up and offered to return it because it was not edible. They said they would refund it but 13 days later and no refund.
Food: 1
Service: 1
I have a gluten intolerance and mentioned it when I called in. A few minutes later the general manager called me himself to discuss it and make sure we were on the same page. That’s very rare in the food allergy world. I appreciate the care and concern!
No way should it take more than a hour and half to deliver a pizza. Every time I order it takes way to
Long to be delivered.
Ordered food at 6:23 PM and was told 10 minutes and my order would be ready. My mistake was paying for the food peior to receiving it. I walked out with my order at 7:17 PM with no care or apology for the long wait. This was my first and last tine going to Marcos. The pizza seemed ok but i was only able to eat 1 slice. Wouldn't recommend this particular location.
Atmosphere: 1
Food: 2
Service: 1
This use to be my absolute favorite pizza joint. Had an issue a few months ago with delivery times not being even close to accurate so started ordering from other places. Tonight had my heart set on pineapple pizza and decided to give it another try. Placed order at 4:30 with rstimated delivery of 5pm. At 5:15 haven't heard anything so was like no problem maybe just busy. Called around 5:30 and get left on hold for 10 min to then be told my food just left. The girl offered a refund and I was placed on another hold for 15 min for her to return and said manager said no, i could return the food or accept it. At the 2 hour point manager gets on the phone, Brandon, to be so very rude and say, we're busy and it's corporates fault that we have no control over estimated delivery times. Tried to call corporate and of course there is not anyone at all to even leave a message for only option is to send an email. About 2.5 hours in food finally arrives, by this point who wants to order from somewhere else and wait, and guess what cold as ice. So basically got charged for crappy food and service. I'll never order from here again. So sick of these places taking my money and not providing the service they promise. I have to promise to pay your price I should get what I paid for.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
This location use to be great. But lately it is horrible. Delivery estimates are never accurate. And I understand that it can vary, but it is up to 45 min later than told. That said, when the food arrives it is apparent it has sat a long time.
The mobile APP is also horrible. Hard to order on, tracking doesn’t work.
Atmosphere: 4
Food: 3
Service: 1
Always clean
Atmosphere: 5
Food: 5
Service: 5
Ordered a pizza for delivery on Sunday 27th at 4ish pm.after seeing on there site that pizza was ready it sat for an additional 15 mins.we called and they told us that they didn't have a delivery person and would call door dash, after about 20 more mins a drivery showed up with the pizza and yes it was cold..no explanation or apology
Service: 1
The best pizza and a BOGO deal. Delicious taste and my favorite thin crust
Atmosphere: 5
Food: 5
Service: 5
I placed an order for office lunch for delivery, order total was $200.00, plus tip. Our order was missing two items, and one item we received was incorrect. One of the items missing was pizza with cauliflower crust due to gluten allergy. When I called to inquire about the missing items the store manager answered the phone with just a "hello" vs. a company greeting, he told me that he was too busy to deliver the missing items that we had paid for, and tipped accordingly 15% of order total. He told me he would give me a store credit, and I asked for refund to my company credit card vs. store credit, he then proceeded to tell me what he was to busy to be dealing with this, he had other stuff to do and was to busy to be talking on the phone and that I needed to come to the store at a later time, or try calling back at a later time and maybe he would have time to review it then. This will be the last time we ever get food from this place. I've contacted corporate in an attempt to get a refund, maybe they will have time to help me.
Atmosphere: 1
Food: 1
Service: 1
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