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“This was my first time coming here and I didn't know what kind of iced coffee I really wanted. I just know I wanted it sweet and good. Lol. The service was amazing and friendly. I loved the smiles and felt welcomed. The woman behind the counter did an amazing job picking out one for me that was sooo good. Now I have a fav. 🤤. Thank you for your patience and knowledge.“
“This is a stand-alone Dunkin (drive up or walk-up window). The staff does an amazing job, considering the logistics of this store. If Dunkin wants to continue these types of stores, they need 2 drive up lines like McDonalds and Chick Fil A. They need a line for coffee and donuts only and a line for food, etc. The back up and wait for a coffee and donut is unacceptable on the busiest days of the morning and weekend. Corporate needs to help this location's staff by creating better logistics for them. Staff needs praise for their patience and excellent customer service despite their situation.“
“I've been a 30+ years customer. A few times the service was disappointing, but still my go to place; there were 5-6 employees circled up while one employee was hustling. It was busy too. Pulled that employee to the side, commended him on the work he was doing, then tipped him a 20 and told him to keep up the great work.“
“The staff is amazing and they greet all customers both entertaining the building as well through the drive thru saying Welcome to Duncan. My coffee is always good and if I ever have a problem, the staff apologizes and they redo my drink. Stop by and enjoy your coffee.“
“Vegetarian options: Almost everything just don't gey meat ....only 4 things on the meat where you cant take the meat out because that is how it comes.
Parking: Plenty of spots but in the summer it some times hard to find a spot.“
“BEST DUNKIN. BEST SERVICE. BEST DRINKS. This was such a nice surprise. We did a mobile order for pick up. Walked in and were greeted immediately. The staff inside was so unbelievably friendly from the beginning. Our drinks were made to perfection, our food was correct and fresh. The staff even acknowledged my 1 year old daughter and made her night. She loved the ice cream! The crew working on 8/21 around 7pm needs all the credit and pay raises. They are the true definition of going above and beyond! This should be the pinnacle of Dunkin“
“I went to Ducan for coffee and I watched as Chanel balanced customers and being a barista. She greeted everyone with a smile. Even though the morning crew were all working hard, she definitely stood out. Chanel definitely made my morning. Merry “
“I come here frequently and the employees are always friendly and polite. I just want to shout out to the nice lady today for making my coffee just right. It makes a difference when you’re served with kindness and I truly appreciate it! This location stays busy so go with patience and you won’t be let down.“
“Let's face it, nobody wants to get up and go to work. Especially on a Saturday. But today I went to somewhere different for my morning food run. From the person taking my payment to the one who handed me my food ,it was a excellent experience. Unlike most other places , whose employees act like they don't want to be there. Everyone had a smile on their face and my coffee and biscuits were excellent. Kudos to the manager for having such a great staff. It clearly reflects on them that she makes it a nice place to work. Thanks dunkin you made my day.“