Starbucks

I frequent this SB regularly and Im honestly shocked at the behavior of the baristas. I ordered a drink via mobile and got in line at the time the app stated it would be ready between. The girl on the mic was rude “um next time wait until you get a ready notification we havent even made it yet we just got it” okay well not my problem. I got in line when it said it would be ready. I got to the window and she handed me my drink and in a rude tone stated “heres your drink” I said thank you and she said no response back. Then I could hear the other baristas talking clear as day about me and how I got in line before my drink was made. Im not sure ill be back.

Service with kindness and a smile, along with refreshing drinks, made the right way.

Food: 5

Service: 5

Not somewhere I would return.
Not very clean. Almost felt like I was being ghosted.

Atmosphere: 2

Food: 2

Service: 1

If you have 30-45 minutes to wait for a coffee come here. They will help the drive Trough before anyone in the dining room.

Perfect!
Thank you JT, for a lovely first experience at your location. Excellent service, and I mean truly outstanding. When they team took the time to use my first name several times, ask me about the reason we're visiting the area, and be so kind (and let's not forget, HUMAN) about forgetting to make my coffee), it just all falls together to make a really nice experience.

We've been traveling all over LA county over the last few weeks and there IS an absolutely stark difference between this location and the others we've visited. The friendliness here, the overall service, great energy as soon as you walk in (huge, friendly greeting to all!), the cleanliness and the HOT HOT coffee. My friend had a delicious lemonade that she indicated was spot on. My turkey and provolone sandwich was heated up and was so good. JT also put in lots of cream, just as I'd asked/hoped for.

We did walk in order and on-site sitting. Parking here is the only downside, but let's be real... we are located in the heart of the university district. So pedestrian walk-ins or pay for street parking are the norm.

Lots of tables to sit at facing outside to the surrounding activity, pedestrians etc is nice. Also lot of outdoor tables both in the sun (with parasols) and in the shade. Great place to people watch, or do some work on your laptop.

Great job, team! Thanks again for a terrific experience.

Atmosphere: 5

Food: 5

Service: 5

I'm in at least 3 times a week and they always have my items ready to go! The morning crew is the best!

Atmosphere: 5

Food: 5

Service: 5

Drive thru sometimes can be overwhelming, but it’s still a nice location.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Venti Caramel Frappe, Starbucks Iced Coffee Blend

The baristas are simply the best here!

Atmosphere: 5

Food: 5

Service: 5

Nice customer service
Order was correct
Wait time was easy

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Spinach Wrap, Trenta Very Berry Hibiscus Refresher, Mint Majesty, Tomato & Mozzarella Sandwich Lunch, Iced Caramel Macchiato, Plain Bagel

I have always gotten venti caramel ribbon crunch Frappuccino w/ a shot of espresso tried strawberry creme Frappuccino... AMAZING!!!



Wheelchair accessibility: Ther is wheelchair accessibility

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spinach Wrap, Venti Caramel Frappe

Too pricey

Their strawberry refresher with chocolate Bailey's... DELICIOUS!!!

Atmosphere: 5

Food: 5

Service: 5

It's good but don't agree with their politics or they're prices so that's why I don't visit often

Atmosphere: 3

Food: 4

Service: 3

Make sure to tell them you want cream or sugar in drink as it’s not out. Had to wait to get some and was given cream in a small cup. Seems like as waste of cups. Tons of staff, but it didn’t feel very efficient.

Atmosphere: 3

Food: 3

Service: 3

They let it be known that white people will always come FIRST. Every single time that I have visited this location I watch and observe. They will see you walk in, will not ask if you need help. Soon as a white customer walks in they greet them with the upmost respect and make sure they're taken care of RIGHT AWAY! Then they'll ask you if you need help. Don't bother reaching out to the District Manager Johnny Davis because he never responds back!!!

Atmosphere: 1

Food: 1

Service: 1