Arby's in Rock Hill

“The server at the window appeared to be slightly irritated when I politely informed him that he had mistakenly given me the incorrect drink. What was particularly surprising was that the establishment was not particularly busy at the time, and it would have likely taken only a few moments to rectify the situation.“

“It was a rainy day and I was only stopping for a quick bite, but Gabriel’s attitude honestly made my day better. Good customer service is rare enough, but service that actually leaves you wanting to write a review afterward is even rarer. Arby’s is lucky to have someone like him representing the restaurant. Thank you for the great experience!“

“I was craving a Ham and Swiss from Arby's so I stop by the one on Cranium Drive. I was the third car in line at the drive-thru (we all pulled in at the sane time). When I got to the speaker, I was asked to hold for a moment. After a few minutes, I got my order in and there was an apology for the wait (it didn't bother me that I had to wait). It seemed they were short handed but I will tell you Dylan's customer service was excellent and the food was great!“