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“I was craving a Ham and Swiss from Arby's so I stop by the one on Cranium Drive. I was the third car in line at the drive-thru (we all pulled in at the sane time). When I got to the speaker, I was asked to hold for a moment. After a few minutes, I got my order in and there was an apology for the wait (it didn't bother me that I had to wait). It seemed they were short handed but I will tell you Dylan's customer service was excellent and the food was great!“
“It was a rainy day and I was only stopping for a quick bite, but Gabriel’s attitude honestly made my day better. Good customer service is rare enough, but service that actually leaves you wanting to write a review afterward is even rarer. Arby’s is lucky to have someone like him representing the restaurant. Thank you for the great experience!“