Bojangles

Name: Bojangles
Address: 1200 Augusta Rd W, West Columbia, South Carolina, 29169, US
Telephone: (803) 791-3767
Price range: $
Rating: 2.4

$ • Fast Food

Hours:
1200 Augusta Rd W, West Columbia
(803) 791-3767

Menu Order Online

About Bojangles'

Bojangles offers a mixed experience for customers. Despite some negative reviews, others have enjoyed a welcoming drive-thru experience with hot food. The cashier received praise for managing both the drive-thru and in-store customers efficiently, with friendly service and attention to detail such as making sure condiments and hot sauce were in the bag. Many customers appreciate the food quality, especially the bo-berry biscuits, which are considered a favorite. Recent reviews highlight the staff's hard work, with one customer specifically praising a young lady at the register for excellent service and her dedication despite being short-staffed. The location is older, and service can sometimes feel rushed, as a manager was observed walking away while waiting to place an order. Food quality varies; some find the bo-berry sausage biscuits acceptable but not outstanding, and there are mentions of biscuits being half-baked or not freshly made. The bo rounds are consistently hot and enjoyed. Sitting inside may not be peaceful due to noise from staff in the back. Overall, while the restaurant faces occasional issues with food freshness and service, many customers still find the friendly staff and tasty food worth returning for.