Freddy's Frozen Custard & Steakburgers
916 Eglin St, Rapid City
(605) 317-1203
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Recent Reviews
Sigh. This review isn’t about the young people working today and trying to make a living. It’s about whoever manages and supervises the Rapid City Freddy’s. 1.)it should not take more than 20 minutes to get anything at a place with a drive through. There was only one car in front of me and the dining room was 1/3 full. This is a food management/time management issue someone had failed to train on 2.) If you mess up someone’s order, like happened to mine, have them come...
The food was amazing and the ice cream was even better. The customer services though wasn't the best. My boyfriend had asked a manager named Kasey and had given him a very rude answer. Once he walked away she made a rude face as if he was an idiot. He confronted her and she was just continously rude. But we talked to another manager and he was soo nice and Billy was also very nice.
Food is okay, get ready to wait. If you're not hungry, order now. By the time the food gets here you'll probably be hungry. I have been here several times now. Every time the food is just okay. It has never been hot. But it has been edible. I have gone through the drive-thru several times. It has always taken forever. This last time it was almost a half an hour of waiting just to get to the window to pay. And then I waited about 5 minutes at the window, to get my one...