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“We were here yesterday during Santa Claus parade, even the store was so busy all the staff was still smiling, attentive and accommodating. Specially GRACE SHE WAS VERY HELPFUL in the specials on the menu and helping me out how to use the offers on my app wisely. Will make sure comeback here and recommend this store to my friends and relatives.
Kid-friendliness: All of them are all smiling even store was so busy“
“If there aren’t any hamster footprints in my Tim Hortons, I’m giving it 1 star! (Just kidding — that’s a joke!)
Anyway, I must’ve been dreaming, because I thought I saw something strange outside, but it turns out I just fell asleep thinking about coffee again. I drive an old 2058 Honda Accord — the 68th edition — and let’s just say it’s not exactly a luxury ride! It’s the only non-electric car left on the planet, and it makes every drive an adventure.
Still, this Tim Hortons deserves 5 stars! I’d give it 6 if my car didn’t keep stalling on the way here. I may be rich in coffee spirit (even if not in horsepower), but one day I’m upgrading to the legendary 2086 Toyota Echo — I hear it’s top-tier and gas-powered. Yum yum!“
“This is a great place to stop at with great friendly staff to serve you while you're in the mall before it open for your shopping needs to get a coffee and enjoy some great food as well!
Wheelchair accessibility: Yes this place is Wheelchair accessibility to get into if you are in a wheelchair.“
“this Tim Hortons location is one of the best. The coffee is always fresh, the pastries and sandwiches are delicious, and the staff here are very friendly and fast. it’s the perfect spot for a morning break or even lunch. highly recommended!“
“The staff's genuine smiles and helpfulness demonstrate their enjoyment of their job despite the busy hours that time. Bella and Daphne treated me like valued guest. They provided excellent recommendations and promptly responded to inquiries. I appreciate the diligent and brisk actions of the staff. They are truly amazing. I love this location. I was a silent regular and this Tim’s gave a comfort and to rest in the midst of chaos.“
“The staff are very kind, as well as extremely hard-working. It's good and standard Tim Hortons food in the midst of a busy and crowded atmosphere.
Extra kudos to the people working there. Fast, curt, yet authentic and friendly service.“
“Every visit to this Tim Hortons has been amazing — the coffee is always fresh, the food comes out hot, and the service is on point every single time. The employees here really stand out; they’re friendly, fast, and always greet you with a smile even during the morning rush. You can tell they actually care about keeping the place clean and making sure everyone leaves happy.
Big shout-out to the whole crew — they make this location feel like a little community spot, not just a coffee stop. Easily one of the best Tim’s around!“
“Went late at night. Sky was clear, flowers in the field blew in the wind. My friends and I decided to drive through the drive through. A nice man greeted us and took our order. Once we had completed our order we mistakenly forgot a drink so went through once more. The same hero of a man was taking our order and helped us use our gift card. Unfortunately we forgot a drink and forgot to scan my Tim’s reward points card for a second time so went through again. Yo Ik so what they say, third times the charm. The third time a different employee answered our calls, so I had to ask for my favourite employee again. Fortunately he was there shortly to take our order. Once again his service was superb, his smile was out of this world, and his voice was angelic. He took our order once again as an outstanding staple of Tim’s service. We tried giving him a tip for his understanding and amazing service but he simply said “no problem, it’s my job”. People like him don’t come often, and when they do it’s a pleasure to speak with them. This was an experience to remember and I will most definitely be returning to this location when ever I have a craving of my beloved sparkling blackberry yuzu fruit quencher. 3 star for each time we went through the drive through and the other two for his amazing service. If there were more stars to give I would give them all.“
“Basically coffee shop, offering a variety of coffees, beverages, sandwiches, wraps, donuts, timbits and bakery items. Strategically located in downtown. Always much busy, including on new year's day. Staff is friendly and helpful. Should be vigilant of the beggars, sitting/ begging at their entrance. Frequent removal of ice from front ( entrance) is essential to eliminate chances of slipping.“
“Honestly, for the area and location, I am pretty impressed. The owner/ or supervisor I seen smarten up a couple junkies causing issues a while back. Kicked em out and caught them stealing! Finally someone taking charge at their restaurant/franchise. You do get the occasional guy sitting outside by the drive thru begging(hes out of sight of the cameras keep in mind!) Clean store. Clean kitchen/prep areas. And for how busy they are on a perfect location. It was fast, efficient, and smooth. Tbh... well done 5 stars.“
“I’ve been there a few times and in the recent visit this Sunday, I got my order a bit messed up and when l told the staff about it and an employee named charmin calmly apologized and remade the correct order and also gave me a complementary donut at the window.“
“This Tim Hortons surprised me. The turkey bacon club, with wedges, arrived not only quickly, but the wedges were fully cooked and crispy. Most 'busy' Tim Hortons I find have wedges that are slightly undercooked because they are rushing them out which doesn't allow for time for them to become crispy. The turkey bacon was a surprise too. The sandwich had bread that wasn't chewy, or dried out. Which is 4 out of 5 'busy' Tim Hortons where they butter the bread to hide either the dryness or the chewyness. The bread was toasted and the sandwich was put together perfectly. No need to pull over, and reassemble my sandwich.“
“Not the best tim Hortons I've been to they got something on my order wrong which I don't make a big deal of but I do enjoy receiving what I've actually ordered especially when I'm getting to go
Wheelchair accessibility: Has a ramp to get onto sidewalk to enter the facility“
“Wonderful to discover such a clean Tim Horton's. Great staff too.
The accessible parking is conveniently located near accessible doors that operate with big round buttons.
Unfortunately, entering and exiting ggd washroom is not easy if you are in a wheelchair.
This location has an individual washroom for women, rather than the traditional stalls.
The baby change table looked clean too.“
“Great place !!! I dont usually come out this way for coffee , but when I do it's always a warm welcome , great customer service ! Very friendly employees and very fast service !!! And ohh yaaa you can actually understand the people working here !!! They also have patience when taking orders !!!! Yall are awesome !! Keep up the great work !!!!“
“Thank you for your response. I appreciate you reaching out. I wanted to share that when we visited today, the same male employee greeted us very kindly and apologized for the previous interaction. I’m really happy with how it was handled, and I appreciate the management and staff for addressing the issue so quickly. Thank you.“
“Tim Hortons is a great place for fresh coffee, tasty food, and friendly service. The atmosphere is cozy, and the staff are always welcoming. It’s perfect for a quick breakfast, a snack, or just relaxing with friends. Always a reliable and enjoyable experience!“
“I had such a wonderful experience at Tim Hortons on Prince of Wales Drive in Regina with Jasvir kaur .I genuinely felt it deserves a detailed appreciation. From the moment I walked in, the atmosphere was welcoming, clean, and very well organized. The seating area was spotless, tables were wiped properly, and the overall environment felt comfortable and relaxing.
The staff members were extremely polite, respectful, and professional. Even during busy hours, they handled orders quickly and efficiently without losing their friendly attitude. The cashier greeted me with a warm smile, patiently took my order, and made sure everything was correct. That kind of customer service really makes a difference.“