McDonald's in Alcoa

“Went through the drive thru this Sunday morning for breakfast. The girl taking the order was nice and professional. Paid with polite professional people. Got my breakfast and was on my way. Went quickly and my order had special requests and was accurate. My kids love McDonald's breakfast that's why I review them. Parents have to go for the kids. The breakfast was good and the kids were happy. It is getting very costly to eat at McDonald's these days but we were satisfied. I can reccomend this location for a visit.“

“Excellent Stuart the manager was at the drive-thru window always does a great job very friendly and of course the steak egg and cheese bagel was delicious would totally recommend it along with a Trenta vanilla sweet cream cold brew with whipped cream from Starbucks just down the road“

“I want to applaud this McDonald’s location and I am excited to explain why.

First, I was craving McDonald’s (I’m 7 months pregnant) and decided that’s what my boyfriend and I were going to have for dinner. I was at target, so the closest location to me was the Foothills location. I placed a mobile order and was there within 5 minute of placing the order. We had waiting 25 minutes in our curbside spot waiting on the food. The car beside me also picking up curbside had been waiting quite sometime as well. The cars in the drive through were piling up as well. We lost patience and my boyfriend decided to go in and see what the hold up was. When he was waiting in line, there were 2 other people complaint about their food order being wrong and wait times. When he got to the counter, our food had been sitting on the counter, just not being brought out to us. He told them it was probably cold and they REPLACED our fry we had ordered. When he brought the food out, my ice cream was dripping off the cone, our drinks were slightly watered down, our burgers were cold, and mine was made wrong. He was infuriated because he wanted to go home long before getting our order, and with all that was wrong he just was pleased. I told him I would take him home and go back to get it replaced.

When I made it home, he had offered me to go to the Calderwood location and place a new order as opposed to go back to the Foothills location and give them the opportunity to mess it up again. The Calderwood location is a bit closer to our house, so I went with his idea. I placed my curbside pick up, and headed on my way. They brought my order out within 5 minutes of me being there, my burgers and fry were FRESH and amazing. The lady who brought it out was also so sweet. I had asked for extra pickles on my burger (lol pregnancy craving) and they understood the assignment. I will from now on always come to this location no matter what! I am very impressed for a fast food place to have a 10/10 experience.

Thank you to Calderwood McDonalds! Your location is definitely putting the Foothills location to shame! Thank you for our amazing experience especially after our bad one!“