O'Charley's Restaurant & Bar
$$ • American, Burgers, Southern
Hours:
364 Fountain Vw Cir, Alcoa
(865) 379-9424
About O'Charley's
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Ethan from OCharleys in Alcoa Tennessee wa a wonderful waiter. Just don’t know his last name and would like to know it. Does anyone know
Had to wait 15mins to be seated in a half empty restaurant. Then when we got seated we waited 20 mins. before a waitress came to our table to take our drink orders tried flagging down the little short waitress to ask about a server but was ignored. Finally ordered our food shrimp scampi was very dry, and i ordered combo app. Asked for chicken tenders to be tossed in nashville hot, got bbq on them instead asked waitress about it and she said she didnt know the difference but would...read full review
Service is always good. However, I’m hart broken. I called today and was going to order my normal. I was told they no serve Tilapia, broccoli and rice! This was not a good idea Manager!!! Tears, tears and more tears :(
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 11AM - 9PM |
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O'Charley's Restaurant & Bar in Alcoa, TN offers good food, especially during happy hour with a variety of appetizers to try. The restaurant is known for its quiet and relaxed atmosphere, making it a great place to enjoy a meal with friends or family. The staff is attentive and helpful, as demonstrated when a waitress handled a large group of over 20 people with excellent service, ensuring everyone received hot meals and cold drinks. The restaurant is accessible with ramps and easy navigation inside, accommodating guests with mobility needs. The food is generally well cooked and tasty, with dishes like grilled chicken and green beans arriving hot and seasoned appropriately. The warm, soft rolls add to the meal experience. Customers appreciate the friendly staff, including Ethan, whose outstanding service made guests feel welcome. On a recent Mother's Day, a group experienced a smooth, enjoyable meal with no delays or mistakes, and the staff even provided special discounts for moms. The restaurant's management also demonstrates integrity by returning forgotten credit cards promptly. Overall, O'Charley's is a quiet, comfortable place to dine, especially suitable for large parties or those seeking a peaceful dining environment.