Panera Bread

Name: Panera Bread
Address: 733 Louisville Rd, Alcoa, Tennessee, 37701, US
Telephone: (865) 379-2306
Price range: $
Rating: 3.3

$ • Cafe, Salad, Soup

Hours:
733 Louisville Rd, Alcoa
(865) 379-2306

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About Panera Bread

Panera Bread, a popular restaurant chain, has received mixed reviews from customers. Some customers appreciate the value offerings like the "value duet menu" and the unlimited beverage service, while others have expressed disappointment with changes in the menu and service quality. There have been reports of long wait times, reduced portion sizes, and unavailability of favorite items, such as the breakfast sandwich with an over-medium fried egg. Additionally, issues with food preparation, like burnt bagels and inconsistent toasting, along with high prices for certain meals, have been noted.

Recently, a customer mentioned that due to staffing issues, customers were required to use kiosks to place orders, which frustrated some who were unfamiliar with the system. This highlights a concern regarding customer service, as it’s essential for staff to assist customers who may struggle with kiosks. Despite these challenges, many still enjoy the cozy atmosphere, making it a good place for a quiet meal or a social lunch. One customer praised the restaurant for its takeout service, noting that their orders were consistently correct and timely. Overall, Panera Bread appears to be facing challenges in maintaining quality and consistency while providing a pleasant dining experience.