KFC in Chattanooga

“After the 3rd street location did not answer their phone after multiple times of us and doordash calling them, we decided to place an order with this location for the missing items. The store manager for this location called after we left a bad review through email that we thought would hit the other location. He talked with us and was very kind and understanding. He gave us customer of the day for our kindness and patience in the situation as well. We will we be calling corporate later to make sure that corporate moves the bad review from this store to the crappy location on 3rd street.“

“AMAZING staff with the fastest and most correct food service I've ever seen, the managers are cheerful and genuinely enjoy their jobs and the employees actually feed off that with similar positive attitudes as well! Facility is also clean, bright and well maintained, good on all of you that work there I wish I had the power to give all of you bonuses and raises ?

Parking: While yes technically there's plenty of parking, half of the parking is behind the building but really not usually an issue as most people don't dine in at this location (I guess because the employees are too fast ?)“

“Although the store is in need of remodeling that doesn't stop the employees from giving very good service. I was asked if I wanted to wait a few minutes for some fresh chicken and because of how friendly they were I didn't mind at all. Very professional employees there.“

“You never know the day any one particular person may be having, so when you're kind to a person having a really, really bad day, like us, it can mean the world. Lewis and his team really saved my husbands birthday tonight. I called inquiring about these new special "game day" coupons that another store had turned us away for because they didn't have the right buttons to ring us up for.I called the highway 58 location and Lewis answered. He took my name and # and said he'd call me back after talking to his boss. Five minutes later he said I can do that for you. This was no small order either. 36 pieces of chicken, 9 large sides, & 16 biscuits if I remember correctly.He and his team had the chicken cooking and ready when we got there only having to ask what sides we needed. We were there less than 10 minutes.I want to thank Lewis for his above and beyond approach, his kindness, and not making our order feel like a burden.I have a lot to say about Lewis, but I can't leave the rest of the crew out either. While we waited you could easily see everyone working, doing their job, and clearly communicating.Thank you all for your hard work. $15 an hr became obsolete a decade ago. I hope you all are making more, and if you aren't you surly deserve it.Stay kind ❤️“

“Great food, great attitude, shift leader/manager was working hard and so we're employees dealing with a steady flow of business and never missed a beat. She deserves recognition. People like her are the kind who hold a business together.“