Krystal
$ • Fast Food, Burgers
Hours:
2510 Keith St NW, Cleveland
(423) 479-2925
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Krystal Reviews
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The guy working drive thru tonight is pathetic and threatened to kill me over me wanting to place an order !!!! He WILL regret it
AWFUL! JUST AWFUL! Since I cant post a review on Google, I will do it here. Jeremy, the assistant manger has NO customer service stills at all. We were advised 2 weeks ago that they WILL NOT cook more bacon until breakfast. Tonight, I asked can you make some. He said no. I asked why. He said because you would have to wait 12 minutes. I advised that was fine. 12 minutes turned into 25 minutes. Our food sat in the same location while the bacon cooked. He refused to give us a recipe....read full review
I am delivery driver and I'm always respectful. and nice to everyone because that's how I was raised. In my experience there are 2 night managers. 1 is nice the other is bad. A racial joke or slur was spoken to me 1 night picking up my door dash order. The manager said to me you know all black people like watermelon and chicken. Then he asked me, don't they all like chicken and watermelon. I was like a deer in headlights and I didn't know what to say.I laughed a little because...read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | 12AM - 9PM |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Krystal Burger offers a mix of good and not-so-good experiences. The food, including burgers and fries, can be hit or miss, with some finding it "slammed together" and others enjoying it. The premises, an old building, could use some updating or even a complete renovation, as one reviewer noted it is likely the oldest Krystal still standing in a 100 mile area. Despite this, the customer service is often impressive, with employees going above and beyond to accommodate special requests and provide excellent care. Food is often hot and arrives in a reasonable time, making it a convenient option. However, recent reviews indicate that some burgers may be overcooked and wet, with buns sometimes hard or improperly prepared. Fries are still hot but may not be as good as they once were. Prices can be high, with some meals costing over $18, which discourages frequent visits. Overall, Krystal remains a place that offers quick, hot food, but the quality and upkeep can vary significantly.