$$ ā€¢ Coffee, Tea, Coffee Shops

653 Inman St W, Cleveland
(423) 472-1351


Take-Out/Delivery Options


Reviews for Starbucks

They seemed to be busy, but way over their heads. Nearly every ordered they prepared was incorrect in some way, and the apparent manager at that time (male with glasses) wore no gloves whatsoever and switched back and forth between handling money at the register for those incorrectly made orders and touching lids and preparing drinks, all without even washing their hands. What was especially odd was the main girl working the register wore gloves, but the other three full review
Iā€™ve had a few bad experiences recently. One day last week, the girl at the window told me they gave my order to someone else and asked if I could pull around while they remade it. I asked if I could just wait (I wouldā€™ve pulled up if it was going to be more than a minute or two). She scoffed, left the window, and came back literally 3 seconds later with my order? What? I thought it was given to someone else? ?I thanked her, and said, ā€œWell Iā€™m glad I donā€™t pull up ( full review
I waited approximately 32 minutes for two lattes this morning. While all of the staff appeared to be working hard and it was clearly a busy time of day for them, I noticed the employees were prioritizing mobile orders over those who had ordered in-store. I stood there for 32 minutes and watched about 10 to 15 people walk in and pick up a drink that was sitting on the counter, that was made long AFTER I got there. They finally gave me my husbandā€™s order at the 20 minute mark, full review

More Reviews(148)


Monday 5AM - 9:30PM
Tuesday 5AM - 9:30PM
Wednesday 5AM - 9:30PM
Thursday 5AM - 9:30PM
Friday 5AM - 9:30PM
Saturday 5AM - 9:30PM
Sunday 5AM - 9:30PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.