Popeyes Louisiana Kitchen

$ • Chicken, Chicken Wings, Fast Food

Hours:
1105 W Poplar Ave, Collierville
(901) 850-0135

About Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen is a restaurant known for its delicious chicken sandwich and hot, fresh food. The service can be hit or miss, with some customers reporting friendly staff while others experience an annoyed attitude. Customers are advised to double-check their orders before leaving, as the staff may not always listen carefully. Despite these occasional service issues, the food is generally praised as being of good quality. The restaurant is often understaffed, leading to long wait times, and customers have reported missing items from their orders. The parking lot can also be challenging to navigate due to the location's high traffic. Overall, Popeyes Louisiana Kitchen offers satisfying fried chicken dishes, though customers may need to be patient with the service.

Customers' Favorites

Popeyes Louisiana Kitchen Reviews

2.3
373 ratings
Restaurantji Rating
5
22%
4
5%
3
5%
2
7%
1
61%
Food
2.9
Atmosphere
2.5
Service
2.2

Share your opinion about Popeyes Louisiana Kitchen

Restaurantji Rating

We sat in line for 35min then got to the order box at 7:02 and they said “we closed, bye” - my friend called their number and a woman (I’d say lady but the words that came out her mouth showed she wasn’t a lady) answered and unprompted began cussing at my friend ... so much for customer service. Wish I had recorded it.

Poor management is the big issue. On numerous occasions I have witnessed the manager sitting in the dining room not paying attention to what is going on. I sat in the drive through and they were doing one vehicle at a time, it took at least 10 minutes per car in the drive through. I have been a customer of Popeyes since it first opened in Arabi Louisiana. It’s sad to see such a great organization have such a poorly managed restaurant.

HORRIBLE CUSTOMER SERVICE.
THESE PEOPLE DO NOT CARE ABOUT THEIR CUSTOMERS AT ALL.
THEY LET PEOPLE STAY IN LINE FOR 25 PLUS MIN ONLY TO TELL THEM THEY HAVE NO CHICKEN AND THEY WERE CLOSING EARLY.
THEY COULD HAVE SENT SOMEONE OUTSIDE TO TELL PEOPLE, BUT NOOOO. THEY ARE LAZY AND DON’T GIVE A RAT’S A$$.
It has happened way more than once and the attitude you get is appalling.
Won’t be returning because enough is enough.

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Popeyes Louisiana Kitchen Menu
Popeyes Louisiana Kitchen Menu

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Hours

Monday 10AM - 10PM
Tuesday 10AM - 10PM
Wednesday 10AM - 10PM
Thursday 10AM - 10PM
Friday 10AM - 10PM
Saturday 10AM - 10PM
Sunday 10AM - 10PM
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