“Some places do more than serve coffee—they quietly improve your world. This shop has a rare gift for remembering people, not just orders. Every visit feels intentional, like a small but powerful reminder that being seen matters. Their sensational customer service turns routine moments into meaningful ones, greeting you by name and knowing your usual before you ask. It’s the kind of place where familiarity becomes comfort and care becomes community. One cup at a time, they create positive change simply by showing up with excellence.“
“They decorate wonderfully for the holidays and they usually make good coffee! One comment I have is that the staff can sometimes be grumpy. People are allowed to be grumpy as they are human beings and not corporate machines, but I’ve definitely had some uncalled for bark and bite that just kind of felt like wet socks. :/
That being said, the staff is usually friendly and the location is super cozy with outlets and warm lighting.“
“Excellent place to pick up coffee, I prefer it to the Starbucks store in town. The employees are always friendly, helpful, smiling and going the extra mile. I always enjoy stopping by, even if I'm not shopping at Food City and just picking up Starbucks.“
“Two brunette girls making drinks did amazing under pressure, lobby was full and line was out to the street (believe names were Ari and Kaitlyn) Had complications from the machines and apologized profusely. You guys did amazing, keep it up! Watched them remake drinks while waiting, kept it very nice and professional. Highly recommend this location 👍🏼“