Chick-fil-A in Franklin

“Perfect. The food was hot, eople were friendly, and I received three "my pleasures" in one visit.

I've always said if Chick-fil-A was in charge of dispensing covid shots, the pandemic would've only lasted a month.“

“I placed an online order to dine in almost as soon as we pulled up. Walked in and grabbed a table and scanned the table number. Our meal was fresh and hot in less than five minutes. Every person serving was friendly, happy, and went out of their way to provide the most excellent service. The owner operator was in there as well working as hard as everyone else. This is a great Chick-fil-A.“

“The food was great as usual. I tried the peppermint shake and it was really good. The staff is great and very fast considering I was there at lunch on a Saturday, I expected for it to take longer. I was able to sit outside in the sun, because the weather was beautiful.“

“I just want to talk about how great or an experience I had with this Chick fil A’s customer service. I often go to this spot for a quick lunch since I work near by and usually order through the app. Today I picked up my order and it was missing some of the items. I submitted feedback through the app, and within an hour Nick from the galleria location called me to personally apologize and make it right. This type of service is so rare nowadays and this is what keeps me coming back. You rock Coolsprings team!“

“This Chick-fil-A is always top-tier. Mark was so attentive and kind. Beyond this locations, welcoming energy, I have never, and I have been going to this Chick-fil-A for over six years. I have never had my order be wrong…..that says enough.👏🏻👏🏻👏🏻“