Wendy's

$ • Fast Food, Burgers, Pet Friendly

Hours:
1313 Murfreesboro Rd, Franklin
(615) 721-7107

About Wendy's

Wendy's offers a mix of experiences - some find it to be a good spot for a quick, satisfying burger, while others have had issues with the parking lot layout. Despite this, the location is praised for its well-stocked items and quick turnover of limited-time offerings. The service team is noted for their politeness, and staff members often try to help customers find solutions, especially when menu restrictions or system issues arise. The restaurant is appreciated for its fresh food and quick service, with a friendly drive-through attendant receiving positive remarks. Customers enjoy items like the junior bacon cheeseburgers and chocolate Frosties, often adding fries to enhance their meal. However, some have expressed dissatisfaction with the new system that won't ring up individual burger patties and dislike paying for items they do not receive. There has also been a negative report about illness after eating a Cobb salad. Overall, many find Wendy's to be a place with good food, friendly staff, and efficient service, despite occasional challenges.

Customers' Favorites

Wendy's Reviews

2.9
214 ratings
Restaurantji Rating
5
35%
4
13%
3
7%
2
4%
1
41%
Food
3.3
Atmosphere
2.8
Service
3.1

Share your opinion about Wendy's

Restaurantji Rating

When you order a Taco salad and have to go back to get the chili. That is ridiculous!!!!not the first time we have had problems with to go orders. And if you leave something out you should have delivery survive deliver it.

The last time I ate inside I ordered a hamburger with no cheese. It had cheese took it back, remake had nothing but cheese and meat on a bun.
The next time it had cheese again. Finally got it on the 4th trip to counter to return it. Of course the...read full review

I ordered a Double Combo, without cheese or tomato; I received a double with cheese and tomato.
Based on the large amount of mayonnaise on the sandwich, I would order without mayo if I ever came back. (Who eats mayo?)
Fries were warm, greasy and undercooked.
The tile floor is sticky.
The carpet has trash on it.
One trash bin was over full.
The tables are dirty.
I was going to sit next to a window, but the rotten wood window frames were disgusting.

I...read full review

Read All Reviews(214)

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Hours

Monday 6AM - 1AM
Tuesday 6AM - 1AM
Wednesday 6AM - 1AM
Thursday 6AM - 1AM
Friday 6AM - 1AM
Saturday 6AM - 1AM
Sunday 6AM - 1AM
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