Panera Bread
$ • Cafe, Salad, Soup
Hours:
921 Nashville Pike, Gallatin
(615) 451-9902
About Panera Bread
Customers' Favorites
Panera Bread Reviews
Ratings
Menu


Hours
Monday | 6AM - 9PM |
Tuesday | 6AM - 9PM |
Wednesday | 6AM - 9PM |
Thursday | 6AM - 9PM |
Friday | 6AM - 9PM |
Saturday | 6AM - 9PM |
Sunday | 7AM - 9PM |
Panera Bread is a quick-service restaurant that offers a variety of meals, including French onion soup, which remains a crowd-pleaser despite changes to its preparation. The staff is known for their friendly and welcoming nature, with one employee earning praise for his charm. The restaurant prides itself on providing exceptional customer service, as shown by a manager's willingness to go above and beyond to satisfy a customer's request for a discontinued pizza. While the atmosphere is pleasant and the staff is dedicated, some recent reviews highlight areas for improvement.
Customers have noted that the chicken sandwich advertised on TV did not match expectations, with one describing it as having very small pieces of chicken. However, the second sandwich provided was much better. The location is appreciated for its vegetarian options, with the ability to customize meals to fit dietary needs. Some feedback suggests checking the freshness of ingredients, as wilted lettuce was mentioned in a salad. There are suggestions for improvement in customer service, as some felt the staff appeared busy, and the need for trays was highlighted for carrying multiple dishes. Despite these concerns, Panera Bread is still seen as a good choice for a quick and satisfying meal.