Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 2008 N Roan St, Johnson City, Tennessee, 37601, US
Telephone: (423) 283-0818
Price range: $
Rating: 3.5

$ • Coffee Shops

Hours:
2008 N Roan St, Johnson City
(423) 283-0818

Menu Order Online

About Starbucks

Starbucks Coffee Company offers a variety of experiences at its location. Customers appreciate the reliable drinks, though some have noted issues with the quality, such as drinks lacking the expected coffee flavor or serving dry oatmeal with no milk, which was corrected after initial complaints. The location is also known for its limited seating comfort; the chairs are mostly hard, wooden, and lack cushioning, making prolonged stays less comfortable. Outdoor seating exists but is often hindered by outdoor speakers that make conversation difficult.

Service quality varies. Some staff members, like Ian, stand out for their politeness, friendliness, and sense of humor, making the experience enjoyable. Others, however, have been described as rushed, rude, and unprofessional, especially during busy times. One reviewer shared a negative encounter with a staff member who appeared annoyed and rude over a simple order adjustment, which significantly impacted their impression of the location.

Food options include items such as the pumpkin cream cheese muffin, although some customers have received warm muffins when they requested otherwise. The drive-thru can be busy, and at times, the atmosphere can be loud due to music, which may interfere with studying or conversations. Despite these issues, the staff generally strives to be helpful, with some employees going above and beyond, like offering to buy coffee for a stranded individual in the parking lot.

Overall, Starbucks at this location has dedicated staff members and a range of offerings, but experiences can vary widely based on the day and staff present.