“Food was great, the place was clean! I am commenting on the cleanliness even more than the food! It was not busy when we stopped, so during busy times, it might be different. We were greeted promptly, our food was great, and we sat at clean tables. I'll be going back!“
“Wonderful customer service and team work!!I had placed a mobile order through the app to this location by mistake, so I called them and explained what happened and asked if I could cancel the order since I don’t have a “cancel” option on my order confirmation screen.The assistant manager said they could not cancel the order, but she may be able coordinate with another store transfer my order to the Johnson City location I intended to pickup from. She was very friendly to speak with and seemed like she genuinely cared.I was able to pick up my order from the JC location with no problem. As soon as I got there, they knew the ordeal, had my food ready, and thanked me for stopping by. Wow!“
“Everything was good and met expectations as for food, service and employees. The seasonal Fish Sandwiches were fantastic..... should be a regular menu item.What is needed is to freshen up the looks of this place which appears to be a very old restaurant.“
“I came today and Kathy and Tina were working and I honestly haven't had Arby's in a while but I only had $5.90 and they helped me order something for under that price and the food is fantastic today Tina is very nice and held a conversation with me, highly recommend this Arbys, also sweet tea here is better than the McDonald's js.“