Marble Slab Creamery

Name: Marble Slab Creamery
Address: 2003 N Eastman Rd #20, Kingsport, Tennessee, 37660, US
Telephone: (423) 247-7522
Price range: $$
Rating: 3.4

$$ • Ice Cream

Hours:
2003 N Eastman Rd #20, Kingsport
(423) 247-7522

Menu Order Online

About Marble Slab Creamery

Marble Slab Creamery offers a mixed experience. The ambiance with rotating shadows can be unsettling. While some customers have had disappointing experiences with custom cake orders, others find the treats worth the slightly higher price. A customer was pleased with the cookie dough surprise, highlighting the friendly staff and clean store. Despite occasional letdowns with orders, the overall consensus is that Marble Slab Creamery is a great spot for a sweet treat, especially if one is willing to splurge a bit for the quality.

Good ice cream is available here, although it is still on the expensive side. There aren't many options in Kingsport unless one goes to a fast food restaurant. The shop is busiest on Saturdays, and they could definitely schedule more help to get the line moving. A long-time customer noted the well-known customer service but had a negative encounter with a staff member who was rude. After the incident, the owner reached out and handled the situation kindly, offering free items and an apology. Another customer had a positive experience when their last-minute cake order was made on the spot and given for free. Overall, Marble Slab Creamery is still considered a place for delicious treats.