Texas Roadhouse
$$ • Steakhouses, Barbeque, American
Hours:
1221 E Stone Dr, Kingsport
(423) 378-4104
About Texas Roadhouse
Customers' Favorites
Texas Roadhouse Reviews
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They lack listening skills. I appreciate the corporate offices trying to make my experience better after the first bad one. I'm not sure it's just this location or all Texas Roadhouses but they can't seem to get things right.
Horrible customer service and will never eat at this location ever again!
I’m not sure why we continue to try to get takeout or even sit down at this location. I can honestly say there’s been issues with each meal we’ve ever gotten and today was no exception. When we decide we want Texas Roadhouse we’ll gladly make the drive to Bristol or Johnson City so that we might have a greater likelihood of at least getting partially cooked meat.
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 11AM - 10PM |
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Texas Roadhouse offers great food and a pleasant atmosphere, making it a popular choice for families, large parties, and date nights. The restaurant has a large parking lot, though it can be difficult to navigate during busy times. Vegetarian options are available, and the check-in on the mobile app helps reduce wait times for a table. Customers have enjoyed the 6 oz sirloin, loaded baked potato, and garden salad, with meals cooked to perfection and friendly, knowledgeable service. The staff, including servers like Allison, are attentive and check on guests regularly. While the environment can be lively with children, the overall experience is positive. Some customers noted that the restaurant floor can be a bit dirty at times, with papers and plates left near the POS system, and suggested using small trays to carry plates more easily. Despite this, the service and food quality remain highly praised.