Arby's
$ • Fast Food
Hours:
2819 Chapman Hwy, Knoxville
(865) 577-7971
About Arby's
Customers' Favorites
Arby's Reviews
I am a DOORDASH driver that went to pick up an order for my customer. I got in line at drive thru, told the girl my customers name and when I got to the window she handed out the drinks and asked me to pull forward and they would bring the food out momentarily. I sat there while 4 cars got their orders… and waited and waited then pulled back to the window and the assistant manager looked directly at me twice, I motioned for him but he ignored me. I blew my horn several times...read full review
Ratings
Menu
Hours
| Monday | 9:30AM - 1AM |
| Tuesday | 9:30AM - 1AM |
| Wednesday | 9:30AM - 1AM |
| Thursday | 9:30AM - 1AM |
| Friday | 9:30AM - 1:30AM |
| Saturday | 9:30AM - 1:30AM |
| Sunday | 9:30AM - 1AM |
Arby's, a restaurant that has been serving its customers for decades, offers generally good and fresh food, including a well-regarded French dip sandwich. The restaurant has received mixed reviews regarding its service. While some staff members work hard and provide great food, there have been complaints about the behavior of certain employees, particularly at the front. Customers have reported feeling uncomfortable due to rudeness and unprofessionalism from the cash register staff, which has negatively impacted their dining experience.
There are also concerns about the restaurant's cleanliness and maintenance, especially in the parking lot and wheelchair accessibility. Although it has kid-friendly options and is wheelchair accessible, the parking area is described as kind of small. The atmosphere can be uncomfortable, especially with the presence of homeless individuals. One specific issue mentioned was a messy Buffalo chicken wrap. Overall, while Arby's has its strengths, there is clear room for improvement in both service and environment.