McDonald's
$ • Fast Food, Burgers, Coffee ShopsAbout McDonald's
Customers' Favorites
McDonald's Reviews
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Shake was more like chocolate milk
Worst McDonald ever! EveryTIME I DoorDash at night they never fill them up full or put ice in the drinks… they also NEVER give u the sauces you PAID for! Ice cream machine always broken
Everytime I go through drive-thru an employee Named Willow is sweet and always positive and always makes sure we have our order correctly. Because of her great customer service this is the McDonald's I prefer to go then the others. Thanks again Willow for being awesome.
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's has friendly staff, with some locations offering exceptional service, including complimentary drinks and desserts. The restaurant is clean, and the workers are professional, often greeting customers with a smile and serving piping hot coffee in the mornings. Customers appreciate that it's one of the best McDonald's in Knoxville. However, there are some issues, such as long waits at the counter for drink refills and difficulty with customizing orders like caramel macchiatos, which may require multiple attempts to get right. Some customers have also found the coffee to taste watered down, preferring to go to Starbucks despite the higher price for better quality. Parking can vary depending on the location, with the one near Lowe's on Chapman Highway being better than the one by Henley Street. While it's likely kid-friendly and has wheelchair accessibility, these features are not always clearly confirmed. Overall, the food is often fresh, and the restaurant is recommended for those in the area.