Arby's

2657 E Magnolia Ave, Knoxville
(865) 523-2835

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Chase and Alexis who’s on night crew were the only two inside last night they were responsible and respectful of time by being up front about the wait which wasn’t long and all my food was fresh hot and neat
So went in and started off with a sweet tea and a beef and cheddar. Changed my mind to where I wanted the meal. After paying noticed in my ticket was the sweet tea in addition to the meal. Asked for a simple refund on the sweet tea that I did not get because the meal replaced it. The guy at the counter stated “we don’t do refunds” 😑. Finally after asking TWICE for a refund I asked for the manager who was more than happy to refund my $4 large sweet tea. Ended up happy...
It's Arby's. You know the menu, you know the food. This location is clean most of the time, and staffed so you aren't waiting forever for your food for your 30 min lunch break.

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