Auntie Anne's

Name: Auntie Anne's
Address: 7600 Kingston Pike, Knoxville, Tennessee, 37919, US
Telephone: (865) 696-1350
Price range: $
Rating: 3.1

$ • Pretzels, Fast Food

Hours:
7600 Kingston Pike, Knoxville
(865) 696-1350

Menu Order Online

About Auntie Anne's

Auntie Anne's in Knoxville, Tennessee, offers a variety of tasty treats, including the popular cinnamon sugar pretzel and mini dogs with cheese sauce. Customers have noted that the food is usually hot and fresh, and the line moves quickly. The staff, especially the manager Cheyenne and the employees, are often praised for being friendly and understanding when taking orders. However, some visitors found the service to be less welcoming, with one customer describing a staff member as making strange sounds and having a face with zero smile, which affected their experience. The cinnamon sugar on pretzels was sometimes not enough to add flavor, and drinks often contained too much ice, making them overly cold and less enjoyable. Despite these issues, the staff generally took accurate orders. The cleanliness of the seating area was also a concern, as tables were not always wiped down, and visitors spent time waiting for a clean space to sit and eat. The frozen drinks, such as mango and strawberry, received mixed reviews—while the mango was creamy, the strawberry was overly sweet and lacked the same richness. Overall, the branch provides some delicious options, but there is room for improvement in service, drink quality, and cleanliness.