Auntie Anne's

Name: Auntie Anne's
Address: 7600 Kingston Pike, Knoxville, Tennessee, 37919, US
Telephone: (865) 696-1176
Price range: $
Rating: 3.3

$ • Pretzels, Fast Food

Hours:
7600 Kingston Pike, Knoxville
(865) 696-1176

Menu Order Online

About Auntie Anne's

Auntie Anne's in Knoxville, Tennessee, offers a variety of tasty treats, including the popular cinnamon sugar pretzel and mini dogs with cheese sauce. Customers have noted that the food is usually hot and fresh, and the line moves quickly. The staff, particularly the manager Patricia and the employees, are often praised for being friendly and attentive when taking orders. Some visitors have described their experience as amazing, highlighting the kindness of staff members like Scott and Sierra, who even offered free samples of the oreo pretzel bites. However, there have been instances where the service felt less welcoming, with some customers noting a lack of smiles from staff. The cinnamon sugar on pretzels was sometimes not enough to add flavor, and drinks often contained too much ice, making them overly cold. Despite these issues, the staff generally took accurate orders. Cleanliness of the seating area remains a concern, as tables were not always wiped down, leading to customers waiting for a clean place to sit and eat. The frozen drinks, such as mango and strawberry, received mixed reviews—while the mango was creamy, the strawberry was overly sweet. Overall, Auntie Anne's provides delicious options, with outstanding service from staff like Patricia and Laney, but there is still room for improvement in service, drink quality, and cleanliness.