Great American Cookies
$$ • Bakery
Hours:
7600 Kingston Pike #1168, Knoxville
(865) 275-2431
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The ladies did an amazing job on my sons birthday cookie! They put a huge bass jumping out of the water for a lure and it looked so good! He loved it! We ordered a large rectangle cookie cake ❤️ always a great experience!
Sent my son to pick up my $60 cookie cake. He told them he’s picking up a cake for his mother and gave them my name. They gave him the wrong cake! I live an hour away. They said I can bring it back to trade. 2 hours of driving! I can’t do that so I’m stuck with a cake that says way to go dynamite on it. Instead of my children’s name. No apology or anything! And so I guess someone will get to take my cake home, they’ll make a new cake for other people and I’m out the...read full review
Menu
Hours
| Monday | 10AM - 8PM |
| Tuesday | 10AM - 8PM |
| Wednesday | 10AM - 8PM |
| Thursday | 10AM - 8PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 12 - 6PM |
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Great American Cookies offers a variety of delicious cookies and cookie cakes. The staff, including Miya and Kayleigh, are very helpful and social, providing excellent customer service. The cookies are described as good but not exceptional, in a competitive market. Customers appreciate the talented cake decorator who goes the extra mile, like suggesting sunflowers for decoration. However, there have been issues with a limited cookie selection due to supply problems and the removal of the icee and drink machine. Despite these setbacks, visitors still enjoy the cookies and friendly service, hoping that the location will maintain its charm and not decline in quality.