Auntie Anne's
$ • Pretzels, Fast FoodAbout Auntie Anne's
Customers' Favorites
Cinnamon Sugar Pretzel Nuggets
Sweet Almond Pretzel
Mini Pretzel Dogs
Cinnamon Roll
Auntie Anne's Reviews
90 ratings
Share your opinion about Auntie Anne's
Great place to go. Friendly staff. Good food
I went to Auntie Anne’s for my birthday freebie and, of course, I had to get the Original Pretzel! 🥨🎂 I could’ve chosen something else, but honestly, I just really wanted a classic original pretzel!
The lady working at the counter was SO sweet! My birthday reward code wasn’t showing up for some reason, and instead of making it a big deal, she simply asked if it was my birthday that day. I told her yes and pulled out my ID to show her, although...read full review
The lady working at the counter was SO sweet! My birthday reward code wasn’t showing up for some reason, and instead of making it a big deal, she simply asked if it was my birthday that day. I told her yes and pulled out my ID to show her, although...read full review
I just want to take the time to review because Patricia was wonderful She was informative knowledgeable and helpful with me navigating the new program I joined and the app as well as how to use my phone to receive my pretzel what I needed to purchase what the stipulations were she definitely is a wonderful asset to your company.
Hours
| Monday | 10AM - 8PM |
| Tuesday | 10AM - 8PM |
| Wednesday | 10AM - 8PM |
| Thursday | 10AM - 8PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 12 - 6PM |
Auntie Anne's in Knoxville, Tennessee, offers a variety of tasty treats, including the popular cinnamon sugar pretzel and mini dogs with cheese sauce. Customers have noted that the food is usually hot and fresh, and the line moves quickly. The staff, particularly the manager Patricia and the employees, are often praised for being friendly and attentive when taking orders. Some visitors have described their experience as amazing, highlighting the kindness of staff members like Scott and Sierra, who even offered free samples of the oreo pretzel bites. However, there have been instances where the service felt less welcoming, with some customers noting a lack of smiles from staff. The cinnamon sugar on pretzels was sometimes not enough to add flavor, and drinks often contained too much ice, making them overly cold. Despite these issues, the staff generally took accurate orders. Cleanliness of the seating area remains a concern, as tables were not always wiped down, leading to customers waiting for a clean place to sit and eat. The frozen drinks, such as mango and strawberry, received mixed reviews—while the mango was creamy, the strawberry was overly sweet. Overall, Auntie Anne's provides delicious options, with outstanding service from staff like Patricia and Laney, but there is still room for improvement in service, drink quality, and cleanliness.