Chick-fil-A

7565 Mountain Grove Dr, Knoxville
(865) 381-9618

Recent Reviews

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Gary F

To be a top rated restaurant, you would expect them to be able to get your order correct! They may be able to do the big things well, but excellence requires attention to details. You may get the orders correct, but when you don't get the condiments correct, you still fail! Here's hoping they can learn to pay attention to the details...

Atmosphere: 5

Food: 5

Service: 1

Xavier Mournsol

Not sure what the point of eating this south western wrap without the dressing, which yall forget, every time I order it.

Atmosphere: 3

Food: 1

Service: 3

L Antigua

Love the people and the atmosphere ❤️ and the food awesome.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Salad Wrap

Phil Harrell

The nicest employees in food service can be found at CFA. They hire nice people and you can’t teach people to be nice.

Food was great and fresh as always. Midday was great time to go with little to no wait or line.

Atmosphere: 5

Food: 5

Service: 5

Yasmin Chakhman

AMAZING EXPERIENCE!!! BEST CHICK FIL A IVE EVER BEEN TO.

Atmosphere: 5

Food: 5

Service: 5

Donald Wick

Portion sizes are getting smaller.

Atmosphere: 3

Food: 4

Service: 4

Dewayne Hinchey

Food is always on point and they staff is super nice! Of course they are, it's Chick-fil-A!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle, Salad

Kendall

Always fast and friendly. Cars could be lined around the building but never do you have to wait more than 3-4 min. Why is this so hard for all other fast food/drive-thru restaurants to accomplish??? Obviously it can be done because EVERY Chick-fil-A I have ever visited, and I travel for work every single day so that's a lot of different ones, always get you your food in no time. All the big names in fast food need to apparently come to be trained at Chick-fil-A.

Atmosphere: 5

Food: 5

Service: 5

Cristian Chedid

Hey Mr. Tim Whittemore just wanted you to clerify something to me do you all still teach your employees to say my pleasure or is that not really a thing anymore, because three of your employees one of which is Miss Kaylee at register 53 didn't say my pleasure and ever since the first time I ever went there some time back in 2017 you everybody from then up to now have said it so I just wondered this happened on 1/27/2025.
At around a bit after 5:00p.m at your drive thru! Thankyou for understanding.

Atmosphere: 3

Food: 5

Service: 5

Josh Helton

Of all chicken fil a 's around town this one has the smallest pieces of chicken on biscuits and sandwiches

Atmosphere: 4

Food: 3

Service: 4

Roxy Borella

As always a great experience through the drove thru. Food was good and my sunjoy was amazing!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Mac & Cheese

Leonard Cox

Great place and great people.

Atmosphere: 5

Food: 5

Shatarra Goley

Me and my son ATE here,we got sick after eating here,we experience food poisoning,NEVER AGAIN .YOU DON'T DESERVE A STAR.

Atmosphere: 1

Carol Bills Jones

Very good service 👏

Food: 5

Service: 5

Peter Good

I'm consistently blown away by the exceptional service and mouth-watering food at my local Chick-fil-A! The staff is always friendly, attentive, and eager to ensure a fantastic experience.

Kudos to the team for their hard work and dedication to excellence! I'm so grateful to have this Chick-fil-A in my community. Keep up the fantastic work!

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