Dunkin'
$ • Coffee Shops, Donuts
Hours:
7114 Kingston Pike, Knoxville
(865) 212-9906
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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Customer service was so rude, they basically shoved their customers out the door, because they couldn’t handle it! I’ve been coming to this exact location almost daily for years, and always made it apart of my morning routine until today! I will use another location when the kids want donuts or I’m craving my favorite coffee! It was truly uncalled for how they acted this morning about 9:30am!
We waited over 30 minutes in the drive through. People were abandoning line left and right because they were moving so slow. We figured they must just be short staffed because they literally forgot about us at the order window even with about 15 to 20 cars lined up behind us. We finally got their attention and they took our order then had to wait at least another 15 minutes for our sandwiches which were completely wrong and cold. They basically threw them out the window at us...read full review
Ratings
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 6AM - 8PM |
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Dunkin' is a popular restaurant known for its friendly staff, tasty food, and clean environment. Customers often enjoy the English muffin sandwich with cheese and bacon, which is served hot and fresh, along with good coffee. The donuts are consistently a favorite and are often mentioned as a must-try. The iced coffee, especially the mocha with liquid sugar, receives high praise from regulars. Although the drive-thru can sometimes get crowded and mobile orders may take a little longer to prepare, the friendly employees make visits worthwhile. The morning crew is especially appreciated for their kindness and hard work, even during busy times. Occasionally, there are issues like shortages or food concerns, but the staff generally handle these well, with managers aiming to resolve any problems promptly. Overall, this Dunkin' remains a spot worth visiting for its great drinks and pleasant atmosphere.