McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
6715 Clinton Hwy, Powell
(865) 938-2111

About McDonald's

McDonald's is a popular fast-food chain that provides a pleasant experience for its customers. The staff are generally friendly, and the food is average McDonald's fare. Customers can enjoy hot and crispy fries, nice pepper-y McDouble, and sweet service at the window. The restaurant has its shining stars, like the chef Lonell, who goes above and beyond to ensure customers have a great experience. He takes pride in his job, cleaning the dining room, and efficiently serving customers with a smile. However, some staff members may have an attitude, which can ruin the experience. Overall, McDonald's is a convenient spot for a quick meal, but the quality of service can vary depending on the staff member.

The reviews mention that the drink sizes are sometimes inaccurate, and the smoothie ordered was not filled to the expected level. However, the majority of the reviews are positive, praising the cleanliness of the restaurant, the fast service, and the overall good experience, especially during the day shift. The reviews also highlight the excellent service provided by the employee Louis, who was very friendly and helpful.

Customers' Favorites

McDonald's Reviews

2.3
287 ratings
Restaurantji Rating
5
21%
4
7%
3
11%
2
12%
1
49%
Food
3.0
Atmosphere
2.5
Service
2.4

Share your opinion about McDonald's

Restaurantji Rating

Unfriendly staff / discriminatory to disabilities
Couldn’t use the bathroom without a purchase even though it was a medical emergency. I explained I have lupus and kidney problems. Paige was extremely rude and not helpful. The cashier young man was going to let me use the restroom but she said no.

AVOID THIS LOCATION, They left out one of our breakfast sandwiches today and when my husband went in to get what they left out, he was accused of being a freeloader and told by the lady behind the counter “I packed the bag myself I know it was in there” when it indeed was not in the bag. She’s lucky she got my husband in there because had it been me she would have been wearing the drinks we returned along with the rest of our food.

Very bad service, bad experience. The entire kitchen crew was more concerned about having fun instead of helping customers. One person actually complained to me that it wasn't her job to take orders. She acted like it was my fault that I patiently waited over 10 minutes and got upset when I said I will go somewhere else. This location doesn't deserve a single star and will never get business from me. I don't recommend.

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Hours

Monday 6AM - 10PM
Tuesday 6AM - 10PM
Wednesday 6AM - 10PM
Thursday 6AM - 10PM
Friday 6AM - 10PM
Saturday 6AM - 10PM
Sunday 6AM - 10PM
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