McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
2818 E Magnolia Ave, Knoxville
(865) 637-0267
About McDonald's
Customers' Favorites
McDonald's Reviews
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Horrible experience! Cold fries! Cheese on a burger I specifically asked to be without. Missing some of my order & horrible customer service. We will never go back to this location!
Worst customer service ever
Ratings
Menu
Hours
| Monday | 4:30AM - 11PM |
| Tuesday | 4:30AM - 11PM |
| Wednesday | 4:30AM - 11PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 10PM |
| Saturday | 5AM - 10PM |
| Sunday | 4:30AM - 11PM |
McDonald's has a nice atmosphere inside, with wheelchair-accessible sidewalks and a safe parking lot. While some customers have had positive experiences with hot, fresh, and delicious sandwiches, including the popular Steak Bagels, others have reported slow service and long wait times at the counter and drive-thru. Some staff members have been described as rude and unprofessional, but the manager is praised for her efforts to keep customers happy. Overall, the restaurant's quality can be inconsistent, but the manager's hard work earns it three stars. Recently, it has undergone remodeling, removing self-serve drinks to create more space for employees and reduce costs, which has disappointed some customers. Several reviews mention issues with order accuracy, with items often left out or not of good quality. There have also been complaints about rude employees, lack of condiments and napkins, and poor customer service, including problems with the kiosk and concerns about credit card security. Despite these issues, many customers continue to visit because of the convenient location near their homes.