McDonald's

322 Merchant Dr, Knoxville
(865) 666-7150

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Recent Reviews

The store and bathroom were clean, which I appreciated, and the parking lot was easy to access with plenty of parking available.

Customer service was the weak point during my visit. I stood at the register for several minutes before being acknowledged, and when someone did help me, the interaction wasn’t very friendly.

Overall, it’s a clean location with easy parking, but slower and less welcoming service keeps it at an average experience.
Order was incorrect. Worker rolled his eyes when I told him that the screen was correct. I just took the order. I had ordered half-cut iced tea with light I've. It was sweetened and with enough ice to use a weights for a workout. When I ordered, I asked for lemon, and the lady said I can do that. At the pick up window, was told we don't have any. Felt like he was just pushing me through.
Most of the time when I frequent this McDonald's my order is never right I have to come back almost twice but today was a good day my order was hot fresh and as ordered so for that I get 5 stars but I would like for everyone to take that with a grain of salt and proceed with caution

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