Pizza Hut in Knoxville

“This was my last shot for Pizza Hut as my experience with my delivery from the Clinton highway. Location has been horrible. Their pizzas come to your door looking like they were deep fried and grease bleeding through the boxes. so I gave Pizza Hut one more chance with carry out at the Millertown Pike location the guy that waited on me was super friendly, super sympathetic about my past experiences with a different location and he even apologized for that other location food was hot fresh looked amazing and absolutely not a puddle of grease in any of the boxes. I didn’t catch his name but a job well done and one heck of an employee.“

“I ordered here a few weeks ago and the driver handed me a wrong order. I politely declined the order and told the driver to keep their tip and I then submitted a ticket to Customer Service to receive a solution to the wrong order.

After a few weeks, the general manager, Dan, called me on the phone offering to make things right. He gave me a $30 store credit which paid for a whole delivery order. This time everything was correct and well made. I applaud the manager and the team for making this right. I thoroughly recommend that anyone in the area buys pizza from here. Make you you buy a Pan Pizza. You will not be disappointed. Their food is always good and fresh and the team is thoughtful and nice.

Good Job to Pizza Hut!“

“Crystal was very polite and friendly.
I usually come once or twice a week.
The overall staff is friendly, answers my questions about the daily or weekly specials.
Pizza Hut is my go to and the pizza is real good.
I like that they offer flatbread pizzas $5 until 5pm and the $7 deal lovers...you get a pizza item and a side.
Reasonable price.“

“Josh Kelly was our delivery driver. I want to leave this 5-Star review for the quality service, patience, and care he provided. I was in the parking lot speaking with my Mom. When Josh arrived, I directed him to our apartment. While I spoke with my Mom, Josh knocked at our door, but the TV volume concealed his multiple knocks from my roommate inside. He waited patiently for us. He waited a good 5 minutes for me to finally come back to my door and see he was still waiting. He was kind and caring, refusing an additional tip for his wait. I am so grateful for his kind heart after having to wait so long. We will be much more alert next time; but I want to state how much I truly appreciated Josh’s professionalism, care, and genuine kindness. This is now our favorite Pizza Hut location.“

“My family was in town for a burial of our loved one. We stopped at Pizza Hut after. There was 20 plus of us. The waitress, Kelly, was very accommodating for all of us. She went above and beyond to meet our thirsty requests and arranged the dinner room to fit us all so we could sit together. Our pizza was delicious and fast. Strongly recommend“

“My family was in town for a burial of our loved one. We stopped at Pizza Hut after. There was 20 plus of us. The waitress, Kelly, was very accommodating for all of us. She went above and beyond to meet our thirsty requests and arranged the dinner room to fit us all so we could sit together. Our pizza was delicious and fast. Strongly recommend“

“I honestly don't know why Pizza Hut isn't booming. People are missing out. I love this location. Service is always great. Store is clean. This company has been around for decades. A good reboot would suit. I personally love the cheese sticks. You should try them.“

“We go very regularly to get their 2 for 20$ pizza deal and it’s usually very good, but tonight was a unique exception. It was one of the busiest nights I’ve ever seen. While we were waiting for a bit, William was fantastic - I was a little cranky and out of it from working a double, and he made sure to accommodate and apologize for the wait in spite of it. Considering the lack of staff and the absurd rush- our food was somehow perfect. Wonderful work!“