Sonic Drive-In in Knoxville

“My daughters absolutely love all the frozen treats, from milkshakes to blasts, but the tator tots is where it is at. ? Everytime I come to this particular location, I am always greeted with a genuine smile. Even if it's not, excellent customer service during work hours. We ALL are going through crazy times in life these days, so even a heartwarming smile is enough to get someone through a rough day. Not to mention, our food orders are always correct, hot and delicious. Just wanted to say, great job! ❤️??“

“Josh was the kindest, most upbeat, most customer service oriented person I’ve ever had the pleasure of speaking with in a drive thru. Any drive thru! All of the staff were so polite and attentive. This sonic should teach customer service trainings for real! 😄“

“Sonic Drive-In offers a solid pitstop for a quick bite. While it won't blow your culinary socks off, it delivers decent eats at a fair price. Let's face it, McDonald's just doesn't cut it and their prices are out of control. Sonic swoops in with a fresher burger option, many more options, and their ice cream machine is never broken, making it a step up in quality without a huge price jump.“

“I was thirsty and they switched my thirst with a nice refreshing cherry limeade at happy hour although the guy that brought him he didn’t really look that happy I mean for real why the hell did they call it? Happy hour if he’s gonna come back looking like he just ate a pickle a sour at that.“

“Placed my order and waited about 5 minutes to be informed they couldn’t cook my burger. They had a specialist coming to clean the grills and it wasn’t communicated to the employee that took my order. They not only refunded my order but made the things I had ordered that didn’t require the grill! It was so kind of them and truly made up for not being able to get my burger!! Amazing customer service by the team!“

“Very nice staff. Very fast, very fresh hot food, & the best slushes. Plus the ice is the best to crunch & munch ? (yes chewing ice is bad, not the worst thing one can do, & let's be honest who hasn't or doesn't? )“

“Tots are satire!! It is somewhat difficult to find a place to order tho and the wait is pretty long, depending on how packed it is, but normally at least a 10 minutes wait waiting for your food to arrive. There is seating outside in the middle, but no indide seating. There's also places to order outside of your car!“

“I order online for pickup at the drive thru window. Never had a problem and the food is fresher than most other fast food restaurants. The staff has always been friendly and all of my “special” orders were made properly every time. I recommend this Sonic over most of the other ones I’ve been to“

“We stopped in at lunch time and even with several cars we still got our food pretty quick and it was accurate and good. She apologized for wait even tho we didn't wait that long nice experience

Kid-friendliness: Very friendly staff

Wheelchair accessibility: Pull up and didn't have to get out at all stayed in car entire time“

“I can not thank the staff enough for my dinner tonight. I ordered at 10:55, after I got off work. Once I park, entered my stall number I received my order in a timely manner. I will also add, I double order 2 times, MY OWN FAULT, And everything was still perfect. I appreciate my dinner tonight.“

“The last few times we come we ask for foot long chili coney hot dog with extra chili there not giving us extra chili
Last night I came at closing they fixed right but give us hard hot dog
We told them my husband has throat cancer he needs it soft for him to eat
This is best sonic than Kingston Pike I hate to stop coming there if they get things right“