Starbucks

11038 Parkside Dr, Knoxville
(865) 675-1529

Recent Reviews

Vergil K

Service is bad. While handing my drink the lid came off spilling some coffee but they didn’t care, they just closed the window.

Atmosphere: 2

Food: 2

Service: 1

Lu Anne Shanaman

Great latte! Just wish it didn't cost an arm and a leg. I'd go there much more often!

Service: 5

Angela Pientka

Good visit. We'll satisfied.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Danish, Bacon Gouda & Egg Sandwich, Iced Lemon Loaf

christy mickles

Ordered a 16oz hot chocolate through the app, warm temp with whole milk. It came out hot and there wasn't enough chocolate in there to know it was supposed to be a hot chocolate. There was chocolate on the outside of the cup, side and lid, though.

Nick “T-rex” Oyenik

Always super slow if you order ahead or inside. Seems like all they care about is the drive-thru. I preordered 25 minutes ago and it's still not ready.

Atmosphere: 5

Food: 5

Service: 1

Stephen Dawson, DSL

1 napkin dispenser and 1 garbage can in the lobby. Unwelcoming atmosphere.

Atmosphere: 2

Food: 4

Service: 3

Lauren Bryant

Great drive thru experience and everyone is very nice and sweet when I decide to actually go in to pick up my

Atmosphere: 5

Food: 5

Service: 5

sarah young

It was so disgusting so dirty, very, very slow, and dissatisfied altogether

Joelma Duarte

Food was cold, they refused to warm it up. Rude workers, laughed when we mentioned our food was cold.

Atmosphere: 1

Food: 1

Service: 1

April Schemmel

Drove all the way there and sat in drive thru while they waited on other customers. At no pont..at 8:06pm did they tell me over the intercom that they are "temporarily closed". I drove around to park and go in..I assumed they were open since two teens came out with their drinks..as I approached the door it had a sign that they were closed. Waste of time and gas..won't be back

Tracy D.

I don't know if the guy at the register take my order wrong or the other guy make my coffee wrong. I order 2 different drinks, and they make 2 same drinks. I told him and he still making my drink wrong. I end up had to throw away and not drink it because it was way too sweet. Not enough expresso in it and I didn't ask for sweet cream in it.

H

Starbucks Team 5 stars!However, not a very smart customer experience due to loud talking long conversations on moble phones??? And other not so sanitary like behavior. The dumbest Starbucks experience I have ever had = 1 stars for atmosphere.

Atmosphere: 1

Service: 5

H H

Starbucks Team 5 stars!However, not a very smart customer experience due to loud talking long conversations on moble phones??? And other not so sanitary like behavior. The dumbest Starbucks experience I have ever had = 1 stars for atmosphere.

Atmosphere: 1

Service: 5

Steven Eldridge

Stood at the counter at got completely ignored. Walked out and never got my

Atmosphere: 1

Food: 1

Service: 1

Steve Maxey

Horrible experience! Could not ring my order up and accept my Starbucks Gold card as payment (1st time ever). My drink was bitter and did not taste good. They said they used the last of the sweet cream foam and could not remake the drink and would have to call a store manager for refund. I just left.

Atmosphere: 3

Service: 2

Recommended dishes: Featured Medium Roast Pike Place Roast, Iced Caramel Macchiato

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