Wendy's
$ • Fast Food, Burgers
Hours:
6201 Asheville Hwy, Knoxville
(865) 525-7831
About Wendy's
Customers' Favorites
Wendy's Reviews
Terrible service!!!! Drive through idiot dumped my drinks in my lap then laughed about it to my face!!! All he said while laughing was I am sorry. Didn’t even offer A refund of any kind! Then we got or order and half the food was missing and we got no straws for our drinks. Absolutely horrendous service
Serving breakfast now great! But for the blue collar early folks that roll by your restaurants at 5-6 am headed to work to see the lights still off is disappointing. Really have no idea when you do open but it’s never when I go by. At least your competitors are.
Complete lack of listening skills & equally lazy effort to correct their mistakes once they were pointed out. I'd of had better luck ordering from the shrub at the drive through, then when I pointed out that I'd ordered a large combo when they tried to give ma a small they took it back & changed the drink to a large but not the fries so I still ended up with the wrong stuff. But, what are you going to do? Drive all the way back around & sit in the line for another 20 min? It's...read full review
Ratings
Menu
Hours
| Monday | 6:30AM - 1AM |
| Tuesday | 6:30AM - 1AM |
| Wednesday | 6:30AM - 1AM |
| Thursday | 6:30AM - 1AM |
| Friday | 6:30AM - 1AM |
| Saturday | 6:30AM - 1AM |
| Sunday | 6:30AM - 1AM |
Wendy's, a popular fast-food restaurant, offers a variety of meals and a generally mixed dining experience. While some customers enjoy their visits, others have encountered issues. One customer praised the friendly staff, especially Tessa, who made them feel welcomed and provided excellent service, making their visit enjoyable despite usually disliking Wendy's. The lobby is always very clean, and the people behind the counter are friendly and courteous. However, some customers have reported that the restaurant can be quite busy around 4 pm, with a lot of activity.
Food quality varies; some customers have found their burgers to be undercooked, cold, or skimpy on condiments, sometimes sitting for a while before being served. Fries are often hot and fresh, which can save a meal. The drinks area is sometimes a bit dirty, especially during busy times. One customer mentioned their cheeseburger melting in their mouth and the french fries being perfect, but others found the burgers tough and lacking flavor. Overall, Wendy's provides a varied experience, with some meals being great and others less satisfying.