$ • Ice Cream, Frozen Desserts, Ice Cream, Frozen Yogurt, Ice Cream Shop

7110 Winchester Rd, Memphis
(901) 737-3195


Take-Out/Delivery Options


Reviews for Baskin Robbins

You walk in and there’s an employee demanding you wear a proper mask. (My straps had torn so I was holding over my mouth and nose with my hand) But here she is with her mask not covering her nose. I couldn’t care less if you wear as mask or not, however if your going to demand your customers to wear a mask! Then how about you wear yours correctly! Completely terrible customer service!

My daughter and I literally pulled up at 9:55 pm and watched the guy go lock the door. So I told my child go see if the door is locked. By the time we both were getting out of the car, the young lady ran and turned the lights off. REALLY! Then they continued to pretend to clean only to ignore us as if we couldn't see them!! REALLY. It has never seemed to amaze me how people are especially the millennials. We have to teach our young people how to be professional and customer oriented.

Don't usually stop at the Winchester location. Welcoming greeting from the staff, but did not have my flavor of ice cream (peanut butter & chocolate) available to puchase by cone. Management also would not honor the online coupons. End up purchasing the prepacked which was more than I needed.

More Reviews(49)


Monday 11AM - 10PM
Tuesday 11AM - 10PM
Wednesday 11AM - 10PM
Thursday 11AM - 10PM
Friday 11AM - 10PM
Saturday 11AM - 10PM
Sunday 11AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.