“The Worker named: Sam, is the most professional person who works at this ice cream shop! He makes beautiful cakes and he is kind and friendly to all customers (even the rude ones)! A lot of the unprofessional workers (young kids) are no longer there (for obvious reasons)! I prefer him when I go in there to order cakes and ice cream! ?“
“The staff went above and beyond expectations. I was ordering something that was a bit of an acquired taste, and they warned me and gave me a sample beforehand. I ended up ordering something else as a result because I wouldn't have liked my original idea as much. Excellent catch.“
“Ordered my daughters birthday cake Tuesday and picked it up Wednesday. When I walked in I was greeted by both young ladies at the registers and my cake was beautiful. She opened the box and showed it to me, it was beautiful. She made sure I knew to take it out before cutting and serving. Great customer service and product.“
“We come to this baskin location every Wednesday after school pick up. We’ve done this religiously for the last 2 years and the owners and staff are always so kind and treat my girls awesome! They know my voice when ordering now so I normally just have to say the first part of the order and they know it’s us, and they finish out what we always get. That’s building customer relationships. This is a pivotal role in building successful business. Thanks for always serving us with a smile and providing great ice cream.“
“What language was the homegirl speaking in drive thru? Omg we couldn’t understand a thing she said but somehow miraculously our ice cream was right and that’s all that really ever matters isn’t it. I was amazed - slower then molasses on a cold day too getting through the drive thru only due to covid ? bs line. Love that daiquiri ice. Drove down to the graffitied-up Graceland wall the eat our melting waffle cones and read the stupid trashy marked up and written-on wall. At least I didn’t see the f-word and trash like that on there. Mostly “I love Elvis” remembrances“
“The jazz greeting was the greatest thing I ever heard in my life! LOL I loved it !!! The young man that was taking the order deserves a RAISE!! “Welcome to the jazz station with the Baskin Robbins crew, how may I take your order?” YES MAAAAAM!“
“My friend ordered my birthday cake from there. They did a good job. Only the drive thru was open because they only had two employees running the place. The manager was nice and helpful with picking out my cake. They need more staff though as the manager and one employee seemed stressed. My ice cream cake turned out lovely and was tasty. The cake cost about $30 for the size I wanted.“
“I love this place.. Walk in and were greeted as soon I walk through the door. Clean and friendly place to get ice cream when u out this way toward Union ave. The owner were so nice . I recommend this baskin robins. Thanks so much and will be back soonParking: Plenty of parking spots. U want have to worry about another car hitting u on the lot.“
“The service there was fantastic. The gentleman was patient and kind with my child and I. I was asked if I wanted extra toppings I wouldn't of thought about and they were delicious. He even suggested a great pair to my first choice of ice cream. I'd definitely go back.“