IHOP

Name: IHOP
Address: 2060 Union Ave, Memphis, Tennessee, 38104, US
Telephone: (901) 725-4448
Price range: $
Rating: 3.1

$ • Breakfast, American, Burgers

Hours:
2060 Union Ave, Memphis
(901) 725-4448

Menu Order Online

About IHOP

IHOP on Union Ave. offers a mixed experience. The morning and night shifts have been praised for their friendly service, with Miss Jody, the manager, being particularly commendable. However, the night shift has also been criticized for its limited dine-in hours and confusing service. The food has received mixed reviews, with some dishes, such as the limited edition coney island omelet, being tasty but lacking in sauce, while others, like the berry salad, are overpriced and underwhelming. The restaurant's cleanliness, parking, and kid-friendly options, including kids eat free specials and colorful menu items, are a plus.

Recent reviews mention that food quality is okay, but there are issues with missing items when ordering through Uber, such as sugar, creamer, or cinnamon dippers. Some customers have been disappointed by the limited hours for dining in, with one noting they could not dine in after a flight and had to order to-go, despite IHOP advertising 24-hour service. Many visitors appreciate the restaurant's cleanliness and prompt service, especially during certain times. One customer often visits after medical appointments, enjoying the grilled chicken salad and occasionally fish 'n' chips or a burger. However, there is a noticeable lack of desserts, as the restaurant has largely stopped offering cake or pie, prompting some to go elsewhere for dessert. Two servers, James and Kaitlin, have received praise for being outstanding—efficient, gracious, helpful, friendly, and above average compared to typical casual restaurant staff. IHOP management would benefit from recognizing their contributions.