The Cheesecake Factory

CLOSED
$$ •

2760 N Germantown Pkwy Suite 193, Memphis

About Cheesecake Factory

The Cheesecake Factory is a popular restaurant known for its extensive menu and delectable cheesecakes. Customers often praise the food as great and enjoy the welcoming atmosphere. The place is usually clean with soft decor, creating a comfortable environment. The staff is friendly and attentive, providing fast service. Managers, like Dan, are involved and attentive, sometimes offering to replace dishes if needed, which shows a high level of care. The restaurant offers a wide selection of dishes, including fish and seafood items, and is a favorite for many despite occasional issues. However, service can sometimes be inconsistent, with reports of slow responses and wait times, especially during busy hours. Accessibility could be improved with features like automatic door openers. Overall, the Cheesecake Factory remains a beloved destination for its large menu and decadent desserts, even as prices have become more reasonable and the ambiance could benefit from brighter lighting.