Chipotle Mexican Grill in Nashville

“Kenzie is always so so so kind and so professional. Even if she’s not working the line, she’s always working the register with actual pure joy. Quick to greet us with a smile while other employees are busy handling drive through pick ups/food delivery AND cooking. Patient and kind. Always happy (or at least presenting — i say that because i know it’s hard to ever be happy dealing with customers especially at a place people are always using internet hacks and pointing their fingers over the glass) She is always smiling even when it’s insanely busy. I know that’s hard to do working food service! Make her a manager. You can always use one more! She is so sweet! We love Kenzie! We also love the other staff — i haven’t had enough one on one time to catch their names but they are sweet when dealing with complicated orders. Chipotle is a hard place to work and everyone who leaves negative reviews clearly hasn’t worked in the industry. These people are busting their butts. Just wanted to give a special shoutout to Kenzie for maintaining (or masking!) her composure while dealing with the stress that comes with working at a place like this.“

“I decided to delete my previous review and add a new review. I have seen major major improvements in this chipotle everything from the food to the customer service is so much better. I’m happy to see these changes and I will be coming here more often. The chipotle meal I just had from here is the best chipotle I’ve had in a very long time and I eat Chipotle regularly.“

“Work lunch on a Thursday afternoon. The staff was great, very friendly and polite. The man at the register with medium-length locks had a very kind energy about him. Me and my crew enjoyed our meals which were tasty. My coworker’s burrito was nice and large, like an OG Chipotle portion.“

“I don’t even like Chipotle but this is the best one I’ve been to. They weren’t stingy like every other Chipotle I’ve been to. I actually felt like I got my moneys worth of food here. If I had to go back to a Chipotle, I’d go here.“

“Well I was only doordashing I didn't actually eat there myself but as a Dasher I can tell you I observe things like atmosphere cleanliness the speed in which the order that I'm picking up is being made or it's already ready things of that nature I did find that chipotle was on it my order was already ready when I got there and there was a person there to assist me when I walked in the door unlike Clarksville where they'll have you sitting and waiting 30 minutes“

“THE MUSIC WAS REALLY LOUD BUT THAT'S OK CAUSE THE FOOD WAS REALLY GOOD
Friendly staff
I used the app and our food was ready when we got there. Also the app has a couple digital only deals so I'd recommend ordering that way. We both got the high protein double chicken bowls.“

“I need to give accolades. To the crew working this evening... I know experiences differ from person to person, but so far you guys are so awesome! The vibe is friendly, everyone makes eye contact with you, and over all kindness... 10 outta 10! Thanks for making my cheat meals so much more enjoyable!!“

“Ah, Chipotle—how it tempts one with the promise of a satisfying meal, always so dependable, so steadfast in its consistency! The food, it is true, is often a delight to the senses—rich, flavorful, and so generously portioned that one is left overwhelmed by the mere quantity. And yet, as with all earthly pleasures, there is a shadow, a faint but undeniable disappointment that lurks. This location, as it turns out, does not always carry the specials promised by the wider world—those fleeting treasures, like the brisket, which one imagines could bring a moment of novelty and escape from the mundane. It is not the fault of the establishment alone, but rather a cruel fate, as I have come to understand, that these offerings are subject to the whims of each individual store. The frustration is real, my friends, for one cannot help but feel a sense of loss when such expectations go unmet. And yet, what is a man to do? The quality, the very essence of the food, remains unshaken—true, unwavering—and so I find myself returning again and again, drawn not by the promise of novelty, but by the undeniable goodness that continues to fill my soul. A 5-star experience, then, though not without its moment of melancholy.“